Hello,
Can you confirm that your synchronization was working but it has stopped
suddently ?
In such case, it may come from a change on the configuration of your
imap or opush servers ?
Please first try with a higher timeout value to be sure that it's not a
regular timeout.
Set "imap.timeoutInMs=60000" in /etc/opush/mail_conf.ini then restart
opush and retry a sync.
Also, opush is trying to initiate a STARTTLS command on your imap
connection.
Are you sure that your imap server is well configured to accept it ?
Try to disable that with "imap.activateTLS=false" to see if you continue
to have connection troubles.
Regards,
Thomas Hilaire - Linagora LGS/R&D
Lead-Tech OBM
Dev Open-Paas
+33 6 43 65 66 03
[email protected]
On 01/05/2016 06:01 PM, Benoit CROQUIN wrote:
Hello,
Thanks for your quick answer.
Please find the following results and enclosed opush.log file :
·Configured IP address :
Imap_frontend 127.0.0.1
Imap 127.0.0.1
smtp_out 127.0.0.1
·telnet 127.0.0.1 143
root@enzo-rosso:~# telnet 127.0.0.1 143
Trying 127.0.0.1...
Connected to 127.0.0.1.
Escape character is '^]'.
* OK [CAPABILITY IMAP4rev1 LITERAL+ ID ENABLE STARTTLS AUTH=PLAIN
SASL-IR] enzo-rosso Cyrus IMAP v2.4.16-Debian-2.4.16-2~obm60+1 server
ready
·IMAP timeout of opush has been increased to 10000 but
synchronization still fails after restarting opush service
Thanks,
Regards,
*Benoit CROQUIN*
*De :*Obm [mailto:[email protected]] *De la part de* David
DOLCIMASCOLO
*Envoyé :* mardi 5 janvier 2016 16:22
*À :* [email protected]
*Objet :* Re: [Obm] ERROR in opush.log file ImapTimeoutException
Hello,
Your IMAP server is probably slow to answer, if reachable at all.
Can you do the following and give us the results here:
* The configured IP address of your /imap_frontend/, /imap/ and
/smtp_out/ hosts for your domain.
* On the opush machine, /telnet <ip address of the IMAP server> 143/
* Increase the IMAP timeout of opush, as documented in
http://docs.obm.org/opush/opush.html#_mail_configuration
<http://docs.obm.org/opush/opush.html#_mail_configuration>, then
restart opush and try again.
And please send a complete log file exposing the issue, not just the
stacktrace.
Thanks,
Regards,
David DOLCIMASCOLO
Resp. Equipe OBM / OBM Team Lead
Resp. Adjoint Equipe OpenPaas / OpenPaas Team Deputy
-------------------------------------------
+33 6 76 20 62 28
-------------------------------------------
80 rue Roque de Fillol
92800 Puteaux
FRANCE
-------------------------------------------
Message envoyé avec OBM, La messagerie Libre :http://www.obm.org/
Le 05/01/2016 16:15, Benoit CROQUIN a écrit :
1.Reference : OBMFULL-6446
<https://ci-obm.linagora.com/jira/browse/OBMFULL-6446>
Dear Sir,
We face up with a synchronisation problem.
Mobile devices like phones are no more synchronized with obm.
If the devices are well listed in obm configuration page as shown
in enclosed file : periphMobile.JPG, there is no first
synchronisation.
Opush log file contains ERROR log on ImapTimeoutException, this
error occured at every synchronisation attempt, as shown in
opush.log enclosed file.
After restarting opush service, obm-tomcat service and even the
VM, the problem still persists.
After removing and re-installing opush and obm-sync, the problem
still persists.
Could you provide us some information to debug this issue please ?
Does a file or a record in tables opush_* lock this
synchronisation process ?
Best regards,
Benoit Croquin
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