F/Y/I Yours In CommunityService. Cllr C.R. Thomas. For all service delivery queries or complaints please make use of the C3 electronic reporting system. Call 0860103089 OR e mail [email protected]<mailto:[email protected]> OR SMS 31373 (no more than 160 characters) Your contact is logged & a unique reference number enables tracking for progress.
[Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:[email protected]][Description: Description: Description: Description: Description: Description: Description: Description: Description: Cllr C] [Description: cid:[email protected]]<http://www.capetown.gov.za/en/Pages/default.aspx> Useful numbers: * Cable theft 0800 222 771 * Traffic signal faults 0860 001948 * Electricity faults (ESKOM) 0860 0375 66 * Water & Sanitation Services SMS 31373 [email protected]<mailto:[email protected]> * Electricity complaints via SMS 31220 * Solid Waste 0860 103 080 [email protected]<mailto:[email protected]> * Accounts Queries 0860 103 089 [email protected]<mailto:[email protected]> From: Media Account Sent: 06 May 2015 02:33 PM Subject: STATEMENT BY MAYOR DE LILLE: City commits to resolve issues with the South African Municipal Workers Union Importance: High [cid:[email protected]]<http://www.capetown.gov.za/en/Pages/default.aspx> CITY OF CAPE TOWN 6 MAY 2015 STATEMENT BY THE CITY'S EXECUTIVE MAYOR, PATRICIA DE LILLE City commits to resolve issues with the South African Municipal Workers Union Today I personally received a memorandum of outstanding issues from the South African Municipal Workers Union (SAMWU). Below is a list of complaints and grievances from the union and the response from myself as the Executive Mayor. Complaint summary: Operational allowance for pregnant female firefighters. The complaint is that pregnant female firefighters are taken off operational duty when they declare their pregnancy and as a result lose their operational allowance when they are taken off firefighting duty. Response from the Executive Mayor: The rights of workers must be respected. The current provision allows for a female employee who is three months into their pregnancy term to be taken off operational duty such as firefighting. This is an occupational health and safety measure. We will consider all health and safety issues but the female employee will still be paid the regular operational monthly allowances. Complaint summary: The issue of disciplinary and grievances procedures. The current position is that the delegation is with the line managers of departments. Response from Executive Mayor: The delegations will be changed so that the final decision in disciplinary and grievance procedures will be with the director of the department, with the oversight of the Executive Director of that directorate. Furthermore, the allegation made by SAMWU today that the right to appeal in disciplinary matters was unilaterally revoked by the Executive Director of Corporate Services is simply untrue. In fact, in a letter to the union dated 22 April 2015, the right to appeal hearings was reconfirmed by the City to SAMWU again. Complaint summary: SAMWU wants Expanded Public Works Programme (EPWP) workers to become permanent employees. Response from the Executive Mayor: EPWP is a National Government programme for temporary work opportunities and the terms of the employment are negotiated and agreed to at the National Economic Development and Labour Council (NEDLAC) where unions, government and business have signed these agreements. The City does not have the power to change the agreement and unions must approach NEDLAC to discuss the terms and conditions of the EPWP programme. However, as the City, we will give an undertaking that all temporary EPWP workers will be considered as and when permanent employment opportunities arise. Complaint summary: Transport allowances. The complaint is that the application of transport allowances in the City is not consistent as to who, when and how transport allowances are allocated. Response from Executive Mayor: The City found this to be the case and we will now negotiate with the unions to provide a transport allowance where applicable to employees across the City. This decision will be implemented as from the start of the new financial year, 1 July 2015. Complaint summary: Job grading. There are outstanding task-related appeals. Response from the Executive Mayor: The City investigated this complaint but SAMWU did not arrive at a meeting to discuss the complaint. The City has responses for this complaint and the unions must provide us with a date for when they can meet. Complaint summary: Security at libraries. There was an allegation of attacks and a robbery at gun-point. Response from the Executive Mayor: The City is awaiting details from SAMWU and the library management but details have not been forthcoming. Complaint summary: Access to telephone, e-mail and internet for shop stewards. Response from the Executive Mayor: We do have facilities for the full-time shop stewards who have dedicated offices in Athlone with these services which are funded by the City. For all other non-full-time shop stewards, access to e-mail, telephone and internet will be provided on a case by case basis. I call on SAMWU to provide me with details of the actual cases where access was not allowed and to provide this list by Monday 11 May 2015. Complaint summary: Allegations of racism in Khayelitsha by Dr Virginia de Azevedo. Response from the Executive Mayor: The City of Cape Town approached the Commission for Conciliation, Mediation and Arbitration (CCMA) to investigate these allegations. An initial meeting was planned for 18 March 2015. SAMWU did not arrive for this meeting. The next meeting at the CCMA has been scheduled for 18 May 2015 and, up until today, SAMWU has still not confirmed their attendance. I hereby appeal to SAWMU to attend the CCMA meeting. Complaint summary: The second allegation of racism that only black workers from the Water and Sanitation Department's Technical Operations Centre are being relocated. The complaint was that the City did not consult on the relocation of employees to the corporate call centre. Response from the Executive Mayor: This is a lie. Out of the 10 employees intended to relocated, three are white, five are coloured and two are black. Furthermore, the transfer of the employees took place via an application process. In conclusion, there are weaknesses on both sides. The City of Cape Town is committed to continue training City management to respect and deal with unions better. At the same time, the unions must train their shop stewards to deal with the workers' complaints and grievances more effectively. I am inviting the union leadership to meet with me today so that we can agree on how to implement what I have put forward today and sign the agreement. End Issued by: Integrated Strategic Communication, Branding and Marketing Department, City of Cape Town Media enquiries: Zara Nicholson, Spokesperson for the Executive Mayor - Patricia de Lille, City of Cape Town, Tel: 021 400 4998 or Cell: 079 416 5996, E-mail: [email protected]<mailto:[email protected]> Disclaimer: This e-mail (including attachments) is subject to the disclaimer published at: http://www.capetown.gov.za/en/Pages/disclaimer.aspx. 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