Thanks for this clarification. It now makes sense to me. What I do not recall is how local residents and businesses will be able to access use of fibre cables in future? Is that by applying to Telkom (when it is available)? Regards, Marc Turok
From: Mark Neville Sent: Friday, November 18, 2016 1:19 PM To: The Observatory Neighbourhood watch Cc: Frank Schuitemaker ; Anique van der Vlugt Subject: Re: [obsnw] Telkom For the record, the "trenches in Trill Road" is a single trench, co-ordinated by the City's Electricity department as it primarily is for the installation of a new high voltage cable. The trench also will contain additional ducts for optic fibre cables, some belonging to the City and others to Telkom. It is quite possible that some existing Telkom copper cables may have been damaged by this trenching work, but this would most likely have effected multiple homes, not just one in isolation. Hope this helps. Mark Neville [email protected] what3words.com casket.triggered.largest 083 259 1723 021 447 3017 On 18 November 2016 at 12:04, Frank Schuitemaker <[email protected]> wrote: Hi Anique, There are cable trenches around your area as well and the likely cause. Whilst each WhatsApp group is autonomous most allow limited social messages or have social groups. In my area Telkom sorted out multiple problems reported in the past often quickly and adequately. On 18 November 2016 at 11:17, Anique van der Vlugt <[email protected]> wrote: Morning, My Telkom line was down for 3 weeks in a row in October; Telkom were so frustrating to deal with. I have been applying for Telkom LTE for our office in Pinelands - 5 weeks later still waiting for the order to be approved! I wouldn't think to report Telkom issues in Whatsapp? I understood these Whatsapp groups are for security issues Frank? -- Anique van der Vlugt Ethical Co-op Tel. (021) 447-0328 Fax. (086) 624-3578 Cell. (082) 870-4781 Email. [email protected] Website: http://www.ethical.org.za Facebook: www.facebook.com/www.ethical.org.za Twitter: www.twitter.com/ethical_co_op On 18/11/2016 09:58, Frank Schuitemaker wrote: Hi Pereira, There are two WhatsApp Street groups in Trill Road who did not report any Telkom problems. The Oxford Road Middle group reported problems which seems to have been sorted out within days. If you sent me privately your cell number and house number could ask the group to have you linked to their WA group to reach more persons about this problem. On 18 November 2016 at 09:10, Pereira, Dot D <[email protected] <mailto:[email protected]>> wrote: Hi everyone____ __ __ My mom has had her Telkom telephone service disrupted for the past 3 weeks – lives in Trill Road – and all I get from Telkom is that they are sorting out the problem but its totalling unacceptable to wait this long for a repair to be done!!!!____ __ __ Is anyone else affected? 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