Hi Chris, Thanks i just figured that, it was pretty easy.
Am just curious at how it works, should the order status not be allowed to be changed until and unless something is also done in the accounting section. Generally when orders are cancelled the buyer has to be refunded if the payment has been already collected, say in case of paypal or say the credit card has been captured. In this situation should the order not be allowed to be cancelled until the payment has been reversed or cancelled. \ Its just a thought and it may help avoid errors by staff, who may cancel orders but forget to process the refund. rohit cjhowe wrote: > > in the order manager...view order , edit items, cancel > all for each line..once all lines are canceled, order > will be set to cancelled status > > --- rohit2006 <[EMAIL PROTECTED]> wrote: > >> >> Hi, >> >> We at times have to manually cancel individual >> orders when the customer >> requests us to so. How can this be achieved? >> >> thanks, >> >> rohit >> -- >> View this message in context: >> > http://www.nabble.com/how-to-manually-cancel-an-order--tf2435810.html#a6792262 >> Sent from the OFBiz - User mailing list archive at >> Nabble.com. >> >> > > > -- View this message in context: http://www.nabble.com/how-to-manually-cancel-an-order--tf2435810.html#a6793293 Sent from the OFBiz - User mailing list archive at Nabble.com.
