I don't know of a better place. I still am on the skype chat, by chance, and that seems to get followed. Maybe there is a systems error reporting? I'll ask.
kc On 9/20/13 7:53 AM, Tom Morris wrote: > Thanks Karen! > > Is there a better place to report this stuff? Like I said it was > probably a week ago that I started noticing things going downhill, but I > presumed that the rising 500 incidence rate would automatically trigger > alarms for the operations staff and that they'd already be on it behind > the scenes. > > Tom > > > On Fri, Sep 20, 2013 at 10:46 AM, Ross Singer <[email protected] > <mailto:[email protected]>> wrote: > > Thanks Karen and systems folks! > > -Ross. > > On Sep 20, 2013, at 10:09 AM, Karen Coyle <[email protected] > <mailto:[email protected]>> wrote: > > > OK, the systems folks at the Archive think they have fixed the > problem. > > If you are still getting 500's, please shout out. > > > > kc > > > > On 9/19/13 12:12 PM, Tom Morris wrote: > >> On Thu, Sep 19, 2013 at 3:01 PM, Ross Singer > <[email protected] <mailto:[email protected]> > >> <mailto:[email protected] <mailto:[email protected]>>> > wrote: > >> > >> I was JUST in the process of trying to deal with the same > issue. We > >> have some integration tests that hit OL and starting this > week they > >> always return 500 errors. Doing the same query in curl works > fine. > >> I assume we're not sending a header that OL is expecting, but > >> there is no indication of what that might be. > >> > >> > >> It's possible there's a correlation, but I suspect it was random and > >> just luck of the draw that curl worked. We went from every > other API > >> call failing (all using the same software - OpenRefine, so it > clearly > >> wasn't header related) to not being able to get even the HTML > pages for > >> the API docs to render in a browser without 500s. > >> > >> Tom > >> > >> > >> > >> _______________________________________________ > >> Ol-tech mailing list > >> [email protected] <mailto:[email protected]> > >> http://mail.archive.org/cgi-bin/mailman/listinfo/ol-tech > >> To unsubscribe from this mailing list, send email to > [email protected] <mailto:[email protected]> > >> > > > > -- > > Karen Coyle > > [email protected] <mailto:[email protected]> http://kcoyle.net > > m: 1-510-435-8234 <tel:1-510-435-8234> > > skype: kcoylenet > > _______________________________________________ > > Ol-tech mailing list > > [email protected] <mailto:[email protected]> > > http://mail.archive.org/cgi-bin/mailman/listinfo/ol-tech > > To unsubscribe from this mailing list, send email to > [email protected] <mailto:[email protected]> > > _______________________________________________ > Ol-tech mailing list > [email protected] <mailto:[email protected]> > http://mail.archive.org/cgi-bin/mailman/listinfo/ol-tech > To unsubscribe from this mailing list, send email to > [email protected] <mailto:[email protected]> > > -- Karen Coyle [email protected] http://kcoyle.net m: 1-510-435-8234 skype: kcoylenet _______________________________________________ Ol-tech mailing list [email protected] http://mail.archive.org/cgi-bin/mailman/listinfo/ol-tech To unsubscribe from this mailing list, send email to [email protected]
