On Jan 22, 2008 4:48 PM, Edward Cherlin <[EMAIL PROTECTED]> wrote: > On Jan 22, 2008 3:51 AM, Jay Gassman <[EMAIL PROTECTED]> wrote: > > Does anyone know how to donate the XO I received back to OLPC?--JDG > > Your first task is to make contact with Give One Get One.
Making "contact with Give One Get One" is a bit of an open-ended statement. The best place to ask the [EMAIL PROTECTED] email address. Emails to that alias are managed in large part by the Support Gang, a 50+ team of volunteers that work endlessly to answer those types of questions. > They do not respond well to e-mail, and they do not have enough people to > answer the phones, so that is difficult. The "not respond well to e-mail" was part of the growing pains in getting this gang start (all hail the tireless Adam Holt for organizing us as quickly as he has) but isn't true anymore. We have very quick turn-around times--often under 24 hours--now that we are catching our breath on incoming requests. This is a result of the rapidly improving quality of the wiki ( http://wiki.laptop.org) documentation and the wider use of the support forum (http://olpc.osuosl.org/). Most questions can be answered there (and in that order) which lets the Support Gang focus on the trickier, "tier 3" support questions and other non-obvious issues donors run into. Cheers! -- Michael Burns * Student Open Source {Education} Lab
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