On 06/21/2018 02:04 PM, rx1...@att.com via RT wrote:
> Dear Helpdesk,
> 
> Can you tell me why Jira sometimes shows the Gerrit submission  and
> sometimes not. I have not been able to identify a pattern to this.
> It seems to randomly work. This is a real productivity issue when we
> can't reliably depend on Jira to show us the linked Gerrit submission
> and we have to hunt around for things in Gerrit.
> 
> Thanks, Randa

Greetings Randa,

The integration is working. The issue is that the plugin maintains a
cache of changes that it's aware of. If at anytime you are feeling that
there is something that isn't being shown then to the right of the
Gerrit header there is a pull down (down arrow) that you can toggle
between the view of the types of issues. Whenever this is done it will
_force_ the plugin to invalidate the cache and recheck for changes that
meet the linking criteria.

There is no configuration for the plugin that we can set to avoid this.
The only configuration we have is to point the plugin at a single Gerrit
instance and set the search query that is used to find linked issues.

-Andy-

-- 
Andrew J Grimberg
Lead, IT Release Engineering
The Linux Foundation



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