Hi Andy,
Thanks for quick response. 
What you list is always my go to work-around, but it works maybe 10% of the 
time. 
There an issue here that warrants further investigation.
Randa 

-----Original Message-----
From: Andrew Grimberg via RT [mailto:onap-helpd...@rt.linuxfoundation.org] 
Sent: Thursday, June 21, 2018 6:04 PM
To: MAHER, RANDA <rx1...@att.com>
Cc: gildas.lani...@huawei.com; onap-discuss@lists.onap.org
Subject: Re: [ONAP Helpdesk #57562] Jira and Gerrit integration not reliable

On 06/21/2018 02:04 PM, rx1...@att.com via RT wrote:
> Dear Helpdesk,
> 
> Can you tell me why Jira sometimes shows the Gerrit submission  and 
> sometimes not. I have not been able to identify a pattern to this.
> It seems to randomly work. This is a real productivity issue when we 
> can't reliably depend on Jira to show us the linked Gerrit submission 
> and we have to hunt around for things in Gerrit.
> 
> Thanks, Randa

Greetings Randa,

The integration is working. The issue is that the plugin maintains a cache of 
changes that it's aware of. If at anytime you are feeling that there is 
something that isn't being shown then to the right of the Gerrit header there 
is a pull down (down arrow) that you can toggle between the view of the types 
of issues. Whenever this is done it will _force_ the plugin to invalidate the 
cache and recheck for changes that meet the linking criteria.

There is no configuration for the plugin that we can set to avoid this.
The only configuration we have is to point the plugin at a single Gerrit 
instance and set the search query that is used to find linked issues.

-Andy-

--
Andrew J Grimberg
Lead, IT Release Engineering
The Linux Foundation



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