Juergen,

Is this anyplace we can record this important known issues and let end user
aware it? Like release notes or somethings else like technical note etc?

Best regards,

Lily

2012/4/10 Jürgen Schmidt <[email protected]>

> On 4/10/12 4:33 AM, Ariel Constenla-Haile wrote:
>
>> Hi Lily,
>>
>> On Tue, Apr 10, 2012 at 10:20:50AM +0800, xia zhao wrote:
>>
>>> Ariel,
>>>
>>> Do you means user have to remove the old packages manually?
>>>
>>
>> I don't mean anything, I'm just describing the situation: that's the way
>> I has been working since OOo 3.0.0
>>
>>  It isn't reasonable for end users.
>>>
>>
>> Yes. Quite strange nobody seemed to complained about it (I haven't found
>> previous bug reports about it).
>>
>>  Though keeping the old package is default behavior, I couldn't understand
>>> the reason.
>>>
>>
>> Me neither.
>> May be this was the design behind the 3 layer OOo, I've no idea.
>>
>>  If just want to keeping the previous configuration etc, is it
>>> possible to split and erase other packages?
>>>
>>> No matter which reason, back to the upgrade problem, we need find one way
>>> to resolve the couldn't launch or crash problem.
>>>
>>
>> Looking at the backtrace, the might have been introduced by changes on
>> the extension handling, but I'm just guessing (I don't have a build with
>> debugging symbols right now).
>>
>>
> I agree that the issue is not nice and also happended in earlier versions,
> at least the desktop integration part.
>
> The extension problem can be related to the changes we made in the
> extension manager... I assume it will take some time to find a good
> solution.
>
> I am no expert in this area but would it be possible to define a meta
> package that do some clean unintall of older basis packages and desktop
> integrations?
>
> For the future we should rework the 3 layer office asap and should ensure
> that we can do a smooth and always working upgrade installation.
>
> For now we have at least a workaround of a manually uninstall if the meta
> package wouldn't work.
>
> Just an idea
>
> Juergen
>
>
>
>

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