On 05/14/2012 09:34 AM, Rory O'Farrell wrote:
On Mon, 14 May 2012 11:35:37 +0200 (CEST)
"[email protected]"<[email protected]> wrote:
Hello, I'm sorry if I'm writing to the wrong email adres but i can't find the
support email adress. i need help! i saved last night an odt file 28 apges long
terribly important to me and now when i tried to open it it asks about the
ASCII FILTER wich i have no idea what it is. how can a solve this problem?
seraching in the net i found no solution... please help me or at least tell me
what email adress i should write to.thank youmarco datola
As OpenOffice is distributed at no cost, there is no formal support service,
other than the goodwil of Users who give of their time in supporting it, eith
on a mailing list such as this, or on the User Forum
http://user.services.openoffice.org/en/forum
Tha ASCII filter message means that OpenOffice canot understand your file.
This is _bad_ news. In OpenOffice, go to /Tools /Options/ Openoffice.org :
Paths and write down the path listed there for temporary files. Now exit
OpenOffice. Go to the location listed and see if there are any files there
with arbitrary names (example:xryt.bak or sqfge.tmp) and approximately the
correct date. Copy these to another directory and rename them to type .odt,
then see if they will open with OpenOffice. If not, forget about them. Copy
your damaged file to another file called Filename.zip. See if that will open
with WinZip or 7zip. If it does, copy out content.xml; this will contain your
data, but you will have to edit it heavily to get it reformated to your desire.
If you are not computer savvy, get someone who is to help you.
Why did this happen? Were you working to a USB stick? If so, you may not have
observed the correct procedure to remove a USB device. If you were working to
the hard disk, you may have closed down the computer too quickly, before the
disk buffers flushed, and the file may be only partially written.
Sometimes this happens because the file was saved with a specific file
extension; for example, saving an ODT file as bob.doc rather than
bob.odt. Sometimes the file is simply damaged.
--
Andrew Pitonyak
My Macro Document: http://www.pitonyak.org/AndrewMacro.odt
Info: http://www.pitonyak.org/oo.php
