Jennifer, Thanks very much for your confirming of this issue! - Shenfeng
2012/8/13 Jennifer Johns <[email protected]> > I have actually figured it out thanks to everyones ideas and thoughts…..I > was trying to open the file from the apple mail program and it was indeed > corrupted….i went online to my gmail account and tried to open it from the > original email on the internet and it opened just fine….so I saved it into > ODT format and it is working great! THANK YOU ALL > On Aug 12, 2012, at 6:22 PM, Shenfeng Liu wrote: > > Jennifer, > If the crash happen only against a specific document (means the > OpenOffice Writer on your mac can open other .doc documents with no > problem), I wonder if it is possible for you to share the problematic file, > so that we can analysis the root cause? > BTW, can I confirm which version of OpenOffice are you using? > > - Shenfeng > > > 2012/8/13 Hagar Delest <[email protected]> > >> Hi, >> >> Try to reset your AOO user profile: http://user.services.** >> openoffice.org/en/forum/**viewtopic.php?p=58403#p58403<http://user.services.openoffice.org/en/forum/viewtopic.php?p=58403#p58403> >> >> Hagar >> >> >> Le 12/08/2012 15:39, Jennifer Johns a écrit : >> >> >> I have a ms word document saved in .doc format that i am trying to open >>> on my macbook pro running os x 10.7.4 every time i try to open it with open >>> office it crashes and won't work I tried the suggested fix of deleting the >>> saved application state and reinstalling but it didn't fix the issue…..help >>> please! >>> >> >> ------------------------------**------------------------------**--------- >> To unsubscribe, e-mail: >> ooo-users-unsubscribe@**incubator.apache.org<[email protected]> >> For additional commands, e-mail: >> ooo-users-help@incubator.**apache.org<[email protected]> >> >> > >
