Good question, Jane! I'm interested to hear ideas of terms to replace "click", but I hope we can avoid "operate". While that may be inclusive in a technical sense, I think it requires all users to think more like a machine, when obviously our goal is to make the machines (and instructions) serve the users.
Remington -- Remington Steed Electronic Resources Specialist Hekman Library, Calvin College http://library.calvin.edu/ -----Original Message----- From: OPEN-ILS-DOCUMENTATION <[email protected]> On Behalf Of Jane Sandberg Sent: Wednesday, June 19, 2019 8:01 PM To: Documentation discussion for Evergreen software <[email protected]> Subject: [OPEN-ILS-DOCUMENTATION] Fwd: [WebAIM] Protocol when writing app instructions Here's an interesting documentation-related discussion happening on another email list I subscribe to. I know that we have a lot of "click on X" language in our docs. Should we consider some other term that also includes tapping, hitting Enter, voice control, etc.? ---------- Forwarded message --------- From: Aditya via WebAIM-Forum <[email protected]> Date: Wed, Jun 19, 2019 at 4:39 PM Subject: Re: [WebAIM] Protocol when writing app instructions To: WebAIM Discussion List <[email protected]> Cc: Aditya <[email protected]> Similar to “operate” being equivalent to a click/tap, what would be the recommended instruction for executing swipe for a voice over user on iPhone or iPad? Sent from my iPhone > On Jun 19, 2019, at 3:48 PM, Steve Green <[email protected]> > wrote: > > Our report writing guidelines say to use the word "operate" for links and > buttons rather than "click" because it is independent of the mode of > operation, such as clicking, tapping, keyboard operation or voice control. I > agree that "select" is definitely not appropriate. > > Steve Green > Managing Director > Test Partners Ltd > > > > -----Original Message----- > From: WebAIM-Forum <[email protected]> On Behalf Of Karin > Carlson > Sent: 19 June 2019 21:35 > To: [email protected] > Subject: [WebAIM] Protocol when writing app instructions > > Hello, everyone. > > As an instructional designer with experience working on content for > Microsoft, I've been using the Microsoft style guide wordings when writing > instructions that describe doing something in an application. For example, > you click a link or menu, but select a checkbox. Recently, a colleague of > mine told me that, to be compliant with accessibility standards, we should > stop using "click" for any instruction (because it's mouse-centric), and use > "select" instead. So, "click the link" would change to "select the link" (To > be clear, I'm not talking about JS events, this is just written instructions, > as you would find in a learning job aid or quick reference.) > > To me this is 100% wrong, because a) it doesn't map to Microsoft (and > other) manual of style; 2) it doesn't describe what you are doing (and I > personally believe that everyone, sighted or not, understands what "clicking" > a button is, and "selecting" is a different action); and 3) inconsistency is > generally not good for UX or for accessibility. > > 1 - Does anyone know of a reliable resource (like W3C) that has written on > this topic? I can't find anything. > 2 - Does anyone have personal experience with testing instruction-type > material where this has come up? > > Thanks > > Karin > Karin Carlson, MCT, MSOMS > Accessibility Consultant/Trainer > instructional Designer > Applications Instructor > _______________________________________________ > To manage your subscription, visit > https://urldefense.proofpoint.com/v2/url?u=http-3A__list.webaim.org_&d=DwIGaQ&c=4rZ6NPIETe-LE5i2KBR4rw&r=XMUuJ_zlJ9I1qg9tP7WLhw&m=CuAn-_mhZE2XgVXIjbkY1vFUI67FrmDOCHAaA_17suE&s=e1NF76V-M1ibG50AyPtecCZB2T5XJJDFlh05kwcQz4c&e= > List archives at > https://urldefense.proofpoint.com/v2/url?u=http-3A__webaim.org_discussion_archives&d=DwIGaQ&c=4rZ6NPIETe-LE5i2KBR4rw&r=XMUuJ_zlJ9I1qg9tP7WLhw&m=CuAn-_mhZE2XgVXIjbkY1vFUI67FrmDOCHAaA_17suE&s=YgNL3NfH-YCZ_TDu2EGoSEEyBxWNaUmUvsF85I6J-0A&e= > > Address list messages to [email protected] > _______________________________________________ > To manage your subscription, visit > https://urldefense.proofpoint.com/v2/url?u=http-3A__list.webaim.org_&d=DwIGaQ&c=4rZ6NPIETe-LE5i2KBR4rw&r=XMUuJ_zlJ9I1qg9tP7WLhw&m=CuAn-_mhZE2XgVXIjbkY1vFUI67FrmDOCHAaA_17suE&s=e1NF76V-M1ibG50AyPtecCZB2T5XJJDFlh05kwcQz4c&e= > > List archives at > https://urldefense.proofpoint.com/v2/url?u=http-3A__webaim.org_discussion_archives&d=DwIGaQ&c=4rZ6NPIETe-LE5i2KBR4rw&r=XMUuJ_zlJ9I1qg9tP7WLhw&m=CuAn-_mhZE2XgVXIjbkY1vFUI67FrmDOCHAaA_17suE&s=YgNL3NfH-YCZ_TDu2EGoSEEyBxWNaUmUvsF85I6J-0A&e= > > Address list messages to [email protected] _______________________________________________ To manage your subscription, visit https://urldefense.proofpoint.com/v2/url?u=http-3A__list.webaim.org_&d=DwIGaQ&c=4rZ6NPIETe-LE5i2KBR4rw&r=XMUuJ_zlJ9I1qg9tP7WLhw&m=CuAn-_mhZE2XgVXIjbkY1vFUI67FrmDOCHAaA_17suE&s=e1NF76V-M1ibG50AyPtecCZB2T5XJJDFlh05kwcQz4c&e= List archives at https://urldefense.proofpoint.com/v2/url?u=http-3A__webaim.org_discussion_archives&d=DwIGaQ&c=4rZ6NPIETe-LE5i2KBR4rw&r=XMUuJ_zlJ9I1qg9tP7WLhw&m=CuAn-_mhZE2XgVXIjbkY1vFUI67FrmDOCHAaA_17suE&s=YgNL3NfH-YCZ_TDu2EGoSEEyBxWNaUmUvsF85I6J-0A&e= Address list messages to [email protected] -- Jane Sandberg Electronic Resources Librarian Linn-Benton Community College [email protected] / 541-917-4655 Pronouns: she/her/hers _______________________________________________ OPEN-ILS-DOCUMENTATION mailing list [email protected] https://urldefense.proofpoint.com/v2/url?u=http-3A__list.georgialibraries.org_mailman_listinfo_open-2Dils-2Ddocumentation&d=DwIGaQ&c=4rZ6NPIETe-LE5i2KBR4rw&r=XMUuJ_zlJ9I1qg9tP7WLhw&m=CuAn-_mhZE2XgVXIjbkY1vFUI67FrmDOCHAaA_17suE&s=vgH3aA3YHJ-m7CJ1Z6F6OHC1lXV6yELv1t3Hz7vbF3Q&e= _______________________________________________ OPEN-ILS-DOCUMENTATION mailing list [email protected] http://list.georgialibraries.org/mailman/listinfo/open-ils-documentation
