What about the word "engage"?

Lynn Floyd
[email protected]
Anderson County Library
Anderson, SC


-----Original Message-----
From: OPEN-ILS-DOCUMENTATION 
<[email protected]> On Behalf Of 
Remington Steed
Sent: Thursday, June 20, 2019 2:09 PM
To: Documentation discussion for Evergreen software 
<[email protected]>
Subject: Re: [OPEN-ILS-DOCUMENTATION] Fwd: [WebAIM] Protocol when writing app 
instructions

Good question, Jane!  I'm interested to hear ideas of terms to replace "click", 
but I hope we can avoid "operate".  While that may be inclusive in a technical 
sense, I think it requires all users to think more like a machine, when 
obviously our goal is to make the machines (and instructions) serve the users.

Remington

--
Remington Steed
Electronic Resources Specialist
Hekman Library, Calvin College
http://library.calvin.edu/

-----Original Message-----
From: OPEN-ILS-DOCUMENTATION 
<[email protected]> On Behalf Of Jane 
Sandberg
Sent: Wednesday, June 19, 2019 8:01 PM
To: Documentation discussion for Evergreen software 
<[email protected]>
Subject: [OPEN-ILS-DOCUMENTATION] Fwd: [WebAIM] Protocol when writing app 
instructions

Here's an interesting documentation-related discussion happening on another 
email list I subscribe to.  I know that we have a lot of "click on X" language 
in our docs.  Should we consider some other term that also includes tapping, 
hitting Enter, voice control, etc.?

---------- Forwarded message ---------
From: Aditya via WebAIM-Forum <[email protected]>
Date: Wed, Jun 19, 2019 at 4:39 PM
Subject: Re: [WebAIM] Protocol when writing app instructions
To: WebAIM Discussion List <[email protected]>
Cc: Aditya <[email protected]>


Similar to “operate” being equivalent to a click/tap, what would be the 
recommended instruction for executing swipe for a voice over user on iPhone or 
iPad?

Sent from my iPhone

> On Jun 19, 2019, at 3:48 PM, Steve Green <[email protected]> 
> wrote:
>
> Our report writing guidelines say to use the word "operate" for links and 
> buttons rather than "click" because it is independent of the mode of 
> operation, such as clicking, tapping, keyboard operation or voice control. I 
> agree that "select" is definitely not appropriate.
>
> Steve Green
> Managing Director
> Test Partners Ltd
>
>
>
> -----Original Message-----
> From: WebAIM-Forum <[email protected]> On Behalf Of 
> Karin Carlson
> Sent: 19 June 2019 21:35
> To: [email protected]
> Subject: [WebAIM] Protocol when writing app instructions
>
> Hello, everyone.
>
> As an instructional designer with experience working on content for 
> Microsoft, I've been using the Microsoft style guide wordings when 
> writing instructions that describe doing something in an application. 
> For example, you click a link or menu, but select a checkbox. 
> Recently, a colleague of mine told me that, to be compliant with 
> accessibility standards, we should stop using "click" for any 
> instruction (because it's mouse-centric), and use "select" instead. 
> So, "click the link" would change to "select the link" (To be clear, 
> I'm not talking about JS events, this is just written instructions, as 
> you would find in a learning job aid or quick reference.)
>
> To me this is 100% wrong, because a) it doesn't map to Microsoft (and
> other) manual of style; 2) it doesn't describe what you are doing (and I 
> personally believe that everyone, sighted or not, understands what "clicking" 
> a button is, and "selecting" is a different action); and 3) inconsistency is 
> generally not good for UX or for accessibility.
>
> 1 - Does anyone know of a reliable resource (like W3C) that has written on 
> this topic? I can't find anything.
> 2 - Does anyone have personal experience with testing instruction-type 
> material where this has come up?
>
> Thanks
>
> Karin
> Karin Carlson, MCT, MSOMS
> Accessibility Consultant/Trainer
> instructional Designer
> Applications Instructor
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--
Jane Sandberg
Electronic Resources Librarian
Linn-Benton Community College
[email protected] / 541-917-4655
Pronouns: she/her/hers
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Lynn Floyd
Head of Information Technology
Anderson County Library
Anderson, SC
[email protected]


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