On Mon, Mar 07, 2011 at 01:08:19PM -0500, Mike Rylander wrote:
> On Sun, Mar 6, 2011 at 11:36 AM, Sharp, Chris
> <csh...@georgialibraries.org> wrote:
> >
> >
> > ----- Original Message -----
> >> From: "Lori Ayre" <loria...@gmail.com>
> >> To: "Dan Scott" <d...@coffeecode.net>
> >> Cc: "Evergreen Discussion Group" 
> >> <open-ils-general@list.georgialibraries.org>, "Lori Bowen Ayre"
> >> <lori.a...@galecia.com>, open-ils-documentat...@list.georgialibraries.org
> >> Sent: Sunday, March 6, 2011 10:38:28 AM
> >
> > <snip>
> >
> >> > Well, IMO, documentation that institutions pay to have written for
> >> > would ideally be developed as part of the community process, the
> >> > same
> >> > way that the software itself is developed as a community process.
> >> >
> >> Okay. I guess I considered what was proposed (accept the draft
> >> provided as is and edit as needed) an acceptable community process. Am
> >> I missing something? Are you suggesting a different workflow for
> >> documenting new development?
> >
> > </snip>
> >
> > I think what Dan is saying (and I agree, if so) is that when GPLS (or 
> > whoever) contracts with ESI (or whomever) for documentation, that the 
> > process of writing the documentation is as open as the process of writing 
> > the software.  That is, rather than having the documentation vendor work 
> > behind closed doors, then releasing the (mostly) finished documentation in 
> > one big hunk, the documentation vendor would be committing drafts, changes, 
> > additions, etc. all along so that the community could track it and use what 
> > tidbits are provided with the understanding that it is (like the software 
> > itself) in process, subject to change, and not ready for end users until it 
> > is cut and released.  Dan - am I right?
> >

Chris: yep, that was the idea. Thanks for expressing that with clarity
and brevity :)
 
> Speaking as ESI-the-vendor, we agree completely with the idea of
> getting the documentation out earlier, including before the docs and
> the features described are complete.  As Chris notes indirectly, GPLS
> had us work this way on this particular project, and I think we've all
> (ESI, GPLS and the community) learned positively and negatively from
> the process.
> 
> We've been discussing internally the how's and wherefore's a bit today
> and are developing an ESI process (and will be sharing said, so that
> others may suggest improvements or duplicate good ideas) that we
> believe will accomplish the goals expressed on this thread without
> letting in-process documentation fall into committee-itis traps.  More
> on the specifics of that later, and from others than me, most likely,
> but I thought it important to make sure it's understood that ESI
> doesn't want to foster any sort of environment where commissioned work
> leads to a "vendors vs users" feeling.  We're all, individually and as
> a company, committed to being just like any other community members;
> that has always been our aim.

Sounds good all around. Thanks for the response, Mike.

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