Hi Tim,
We used to use the Drupal "project" module for this but it's not really
well-supported anymore. I hear a lot of people use "Storm" but I don't
have any personal experience:
http://drupal.org/project/storm
Do you do any CCK/Views work in-house? If you already have a Drupal
user base, building your own simple ticket system using CCK, Views,
Actions, and Triggers isn't too hard.
HTH,
Jim
On 09/16/2011 09:50 AM, Tim Spindler wrote:
We are beginning to look at software to track bug reports within our
consortium and enhancement requests for potential future development by
our member libraries. We are looking for something that would be fairly
user friendly for our member libraries and allow us to easily group
requests and report back to member libraries what actions might have
been taken on the requests.
I appreciate whatever suggestions you might have. We do run a Drupal
site on wamp so if it can integrate with Drupal (with an eye for the
ability to run on future versions of Drupal would be helpful.)
--
Tim Spindler
Manager of Library Applications
[email protected] <mailto:[email protected]>
508-755-3323 x20
IM: tjspindler (AOL, meebo, google wave)
C/W MARS, Inc.
67 Millbrook St, Suite 201
Worcester, MA 01606
http://www.cwmars.org <http://www.cwmars.org/>
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