Hi Tara,
 
We've been using the booking module since we went live with Evergreen in Aug 
2010. Unfortunately, in all that time, we've never been able to resolve the 
issue of not being able to see who has a particular booking. We have point 
people on staff who print a booking list every day and we track things that 
way. Not very sophisticated, is it? We've brought up these problems in the past 
and it seemed that the only resolution would be further development or 
re-design of the module itself, something that we are not capable of taking on 
right now.
 
I'd also be interested in hearing if others have better ways of managing the 
module.
 
Thanks!
Gordana

>>> Tara Robertson <[email protected]> 1/23/2012 7:17 PM >>>
Hi,

We've started using the bookings module to manage our media bookings. Before it 
was a manual process and we're having some issues with getting Evergreen 
bookings to work for us.

Here are the main issues:
can't edit existing bookings, they must be deleted and re-entered
so, an instructor can't pick up a booking late--we have to cancel the booking 
and redo it at the desk (which involves creating brief bibs for media titles 
that we've ILLed from other libraries) 
can't see who has a particular item out on a booking
We can't be the only ones who've had difficulties with this. I'm wondering what 
other libraries are doing to make this work. 

The first could be solved by being really strict about instructors picking up 
bookings on time (we are a small art school--this isn't going to happen, nor 
would it work). The second could technically be solved by a report--though circ 
staff don't have access to running reports and the time lag in getting the circ 
supervisor or me to run a report. 

Thanks in advance for any advice you can offer!

Cheers,
Tara



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