On 3/13/12 7:14 AM, Fiona Borthwick wrote:
Hello,
I am hoping that someone may be able to help me with this. One of our
customers needs to be able to distinguish between holds placed via the
opac and holds placed by library staff.
We have spent considerable time looking at options within reports but
so far not having much success.
We have identified the 'staff hold' flag in the hold record but you
don't seem to be able to select upon this in the reports.
This is a requirement for public libraries in the UK so the issue is
going to become increasingly more important as more UK libraries start
working with Evergreen.
Has anyone managed to find a way of reporting on this?
The hold request has a requestor and a usr. The former is the
individual who placed the hold, the latter is the recipient. Both are
foreign keys back to the actor.usr table. It's a safe bet that wherever
they are different, there was staff assistance.
