Ahh, the column picker!
Yea, that just says "if usr != requestor then it is a staff hold,
otherwise it isn't". That isn't actually stored in the database, though.
Thomas Berezansky
Merrimack Valley Library Consortium
Quoting Fiona Borthwick <fiona.borthw...@ptfs-europe.com>:
Hi Thomas,
Thanks for your response.
To avoid any further confusion, I thought I would clarify what I
meant by the Staff Hold flag. If you look at a hold record, you
have the option to display the 'staff hold?' column via the column
picker as illustrated in this screenshot.
Thanks,
Fiona
On 13/03/2012 11:33, Thomas Berezansky wrote:
I don't know what you mean by "staff hold" flag, honestly, because
I don't know of any such flag.
Staff-placed holds can be identified by "the usr is not the requestor".
The usr field is who the hold was placed for. The requestor is who
placed the hold. If they are the same then the user placed it for
themselves, otherwise it was placed by staff for the user.
I don't think there is currently a reporting source for determining
user compared to staff placed within Evergreen itself, though.
Thomas Berezansky
Merrimack Valley Library Consortium
Quoting Fiona Borthwick <fiona.borthw...@ptfs-europe.com>:
Hello,
I am hoping that someone may be able to help me with this. One of
our customers needs to be able to distinguish between holds placed
via the opac and holds placed by library staff.
We have spent considerable time looking at options within reports
but so far not having much success.
We have identified the 'staff hold' flag in the hold record but
you don't seem to be able to select upon this in the reports.
This is a requirement for public libraries in the UK so the issue
is going to become increasingly more important as more UK
libraries start working with Evergreen.
Has anyone managed to find a way of reporting on this?
Many thanks in advance for any help..............
Fiona
--
Fiona Borthwick
Customer Services Consultant, PTFS Europe Limited
Content Management and Library Solutions
+44 (0) 800 756 6803 (phone)
+44 (0) 7540 768230 (mobile)
+44 (0) 800 756 6384 (fax)
fiona.borthw...@ptfs-europe.com
skype: fionaborthwick1
http://www.ptfs-europe.com
--
Fiona Borthwick
Customer Services Consultant, PTFS Europe Limited
Content Management and Library Solutions
+44 (0) 800 756 6803 (phone)
+44 (0) 7540 768230 (mobile)
+44 (0) 800 756 6384 (fax)
fiona.borthw...@ptfs-europe.com
skype: fionaborthwick1
http://www.ptfs-europe.com
