We have had it happen in PINES. Im not certain of the particulars since circ is not my forte, but I believe it happens both ways Thomas describes.
Elaine J. Elaine Hardy PINES Bibliographic Projects and Metadata Manager Georgia Public Library Service, A Unit of the University System of Georgia 1800 Century Place, Suite 150 Atlanta, Ga. 30345-4304 404.235-7128 404.235-7201, fax eha...@georgialibraries.org www.georgialibraries.org http://www.georgialibraries.org/pines/ -----Original Message----- From: open-ils-general-boun...@list.georgialibraries.org [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Thomas Berezansky Sent: Wednesday, June 27, 2012 11:37 PM To: Evergreen Discussion Group Subject: Re: [OPEN-ILS-GENERAL] odd holds issue The times we have seen this have appeared to have been "Staff captures for hold, puts it on the shelf, action/trigger sends out notice, some other staff member cancels that hold and captures for another within a few hours, another notice goes out, the first patron then shows up and is annoyed that the item isn't available for them". Though I suppose it could also happen if a double-scan in during checkin caused two holds to be captured for. Thomas Berezansky Merrimack Valley Library Consortium Quoting Jesse Ephraim <jephr...@roanoketexas.com>: > We have had a few incidents where Evergreen has sent a notice out to > more than one person on the Holds list for the same single item (only > one copy held by the library). Has anyone else experienced this? > > Jesse Ephraim > Director, Roanoke Public Library > Roanoke, TX >