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On Thu, Apr 4, 2013 at 10:14 AM, Jill Minor <[email protected]> wrote:

> ** **
>
> ** **
>
> [image: phpp2mebdAM.jpg]  ****
>
> Jill Minor****
>
> Electronic Services Librarian****
>
> Washington County Public Library****
>
> 205 Oak Hill St****
>
> Abingdon, VA 24201****
>
> 276-676-6298****
>
> http://www.wcpl.net****
>
> Twitter: jillrhudy <http://www.twitter.com/jillrhudy>****
>
> ** **
>
> I link patrons and staff****
>
> to technology.****
>
> ** **
>
> *From:* [email protected] [mailto:
> [email protected]] *On Behalf Of *Jayaraj
> JR
> *Sent:* Thursday, April 04, 2013 9:15 AM
> *To:* [email protected]
> *Subject:* [Suspected Spam] [OPEN-ILS-GENERAL] Re Action Trigger
> Mechanism in Evergreen****
>
> ** **
>
> Hello Wolf Halton,
>
> Thank you very much for sending us the detailed action / trigger
> notification set up.
>
> We have *followed the instructions as per the document sent by you*.
> We were able to clone two of the event definitions after repeated
> attempts, as per the instructions given by you. ****
>
>  ****
>
> However, we are unable to test whether it is working. In the test stage
> (i.e when we press ''*Go''*) a moving activity scroll bar appears for a
> moment and disappears. Preview of email is not displayed on that screen. We
> have repeated this procedure for different barcodes. still it is not
> working and mail is not going.****
>
> Can we know,is it caused due to any of the installation problem in our
> server?. Could you please let us know, what might be the possible reason
> for this failure?****
>
>  ****
>
> From where can we locate the Validator and Reactor Modules. Whether we
> need to check any more variables ?. We are not able to create any
> new  Event definitions other than existing 15 event definitions. It is also
> noted that we are not able to delete  any of the existing event
> definitions, as well.****
>
>  ****
>
> Action trigger module shows inconsistent behaviour like not saving at
> every time, after reloading it automatically removes the new one or some
> other event definitions. ****
>
> In the Triggered Events of Patron Account, we can see the Trigger in
> PENDING state even after the run time is over. ****
>
> The cron job is working perfectly. The system is  sending report generator
> EMail Notification successfully. We are unable to send  any Emails using
> Action Trigger Mechanism including Hold Notifications.
> ****
>
> Kindly Advice us how to solve this issue.****
>
>
>
> -- ****
>
> With Best Regards,****
>
>
> Jayaraj J R
> Library Information Assiatant****
>
> IISER Thiruvananthapuram****
>

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