Hello everyone, I was wondering if someone could help me get some clarity on hold targeting within records that have a mix of items with parts and without.
In a record like this one: http://tinyurl.com/pbg9lkz, there are a mix of libraries that don't split out the item into parts and those that do. My question is, when a patron (or staff member) goes to place a title level hold on a record that has a mix of parts and no parts, if they select the default "All Parts" option instead of "Part 1" or "Part 2" (pic: http://tinyurl.com/lqaogmy), does the hold target both parts as a whole in addition to the other, non-parted items? Or does it fill the hold by grabbing the first available item? Basically, when a patron selects the "All Parts" option, what is Evergreen looking at when choosing where to place the hold? Hope that made some sense. Curious if patrons might be getting a "Part 2" of something when they thought they were getting the entire collection. Just basically looking for some advisement on hold targeting behavior with a mix of parts/no parts. Thanks! ----------------------------- Brent Mills Sage Technical Support Specialist Hood River Library District 502 State Street / Hood River OR / 97031 email: [email protected] tickets: https://sagesupport.eou.edu
