Good Afternoon Brent, Placing a hold on “All Parts” should only be placing a title level hold, and items with parts associated with them should not fill the hold. I just retested this on version 2.4.2, and it is still functioning as intended. Here is a link that further explains the labeling of “All Parts”
https://bugs.launchpad.net/evergreen/+bug/904836/comments/1 I hope this helps! Erica On Tue, Sep 24, 2013 at 3:37 PM, Brent Mills <[email protected]>wrote: > Hello everyone, > > I was wondering if someone could help me get some clarity on hold > targeting within records that have a mix of items with parts and without. > > In a record like this one: http://tinyurl.com/pbg9lkz, there are a mix of > libraries that don't split out the item into parts and those that do. > > My question is, when a patron (or staff member) goes to place a title > level hold on a record that has a mix of parts and no parts, if they select > the default "All Parts" option instead of "Part 1" or "Part 2" (pic: > http://tinyurl.com/lqaogmy), does the hold target both parts as a whole > in addition to the other, non-parted items? Or does it fill the hold by > grabbing the first available item? Basically, when a patron selects the > "All Parts" option, what is Evergreen looking at when choosing where to > place the hold? Hope that made some sense. Curious if patrons might be > getting a "Part 2" of something when they thought they were getting the > entire collection. > > Just basically looking for some advisement on hold targeting behavior with > a mix of parts/no parts. > > Thanks! > > ----------------------------- > > Brent Mills > Sage Technical Support Specialist > Hood River Library District > 502 State Street / Hood River OR / 97031 > > email: [email protected] > tickets: https://sagesupport.eou.edu > > > > > > -- Erica Rohlfs Education Specialist Equinox Software Inc. / The Open Source Experts Phone: 770-709-5572 | 1-877-OPEN-ILS (673-6457) x5572 Email: [email protected] Web: http://www.esilibrary.com
