Good luck :)

For the non-email users, I know there's a way to feed hold notification data into a telephony system -- I would imagine (but don't know for sure) that this could be adapted to be used for pre-due notices as well. We don't use this particular feature so I'm shaky on its details.

A.

On 2/6/2015 1:27 PM, Elisabeth Keppler wrote:
Thanks, Andrea. Since triggers are controlled at the consortium level, I'll ask our guru there about it. It's good to know who is out there to help!

Lise

On Fri, Feb 6, 2015 at 1:15 PM, Andrea Buntz Neiman <[email protected] <mailto:[email protected]>> wrote:

    As Ruth said ... we have a trigger event set in EG that emails
    patrons 3 days prior to the due date(s) of their item(s),
    prompting them to call or visit the catalog to renew.

    I'm happy to send you the parameters if you'd like.

    A.


    Andrea Buntz Neiman, MLS
    Librarian II, Public Services
    Kent County Public Library
    408 High Street
    Chestertown, MD 21620
    410-778-3636 x2115  <tel:410-778-3636%20x2115>
    www.kentcountylibrary.org  <http://www.kentcountylibrary.org>

    On 2/6/2015 1:13 PM, Ruth Frasur wrote:
    Lise,

    This is something that Evergreen does automatically, so we don't
    use another service for it.

    On Fri, Feb 6, 2015 at 12:48 PM, Elisabeth Keppler
    <[email protected] <mailto:[email protected]>> wrote:

        Is anyone in the Evergreen community contracting with Library
        Elf to provide advance notice of impending due dates for
        checked out materials?  Any opinions or advice on getting the
        software to play nicely with each other?

        Many thanks,
        Lise

-- Lise Keppler, Technical Services
        Forsyth County Public Library
        2851 Fairlawn Dr
        Winston Salem NC  27106
        336-703-3048 <tel:336-703-3048>




-- Ruth Frasur
    Director of the Historic(ally Awesome) Hagerstown - Jefferson
    Township Library
    10 W. College Street in Hagerstown, Indiana (47346)
    p (765) 489-5632 <tel:%28765%29%20489-5632>; f (765) 489-5808
    <tel:%28765%29%20489-5808>

    Our Kickin' Website<http://hagerstownlibrary.org> Our Rockin'
    Facebook Page <http://facebook.com/hjtplibrary> and Stuff I'm
    Reading<http://pinterest.com/hjtplibrary/ruth-reads/>





--
Lise Keppler, Technical Services
Forsyth County Public Library
2851 Fairlawn Dr
Winston Salem NC  27106
336-703-3048

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