One issue is that our library card numbers are only 5 digits long. ☹ It would 
be extremely easy for someone to type in an incorrect, yet valid, card number 
of another patron. At least with a self-check machine there’s the option to 
require a PIN as well.

So you only require a scan-able barcode and nothing else? Any instances of 
patrons protesting because they have items on their accounts they didn’t check 
out?

Thanks, Rogan.

-Holly

From: Open-ils-general 
[mailto:[email protected]] On Behalf Of Rogan 
Hamby
Sent: Tuesday, October 27, 2015 12:24 PM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] smartphone apps instead of library card

My library accepts them so long as the scanner can scan them.  Making staff 
type in the number would be cumbersome with our lines.

I know that there have been some customizations libraries have done in the past 
to store signatures and photos but our attitude is, we normally just accept a 
barcode without much inquiry as to who they are and this isn't much different.


On Tue, Oct 27, 2015 at 4:21 PM, Holly Brennan 
<[email protected]<mailto:[email protected]>> wrote:
Are any Evergreeners accepting smartphone apps that store card barcodes? 
(CardStar, Keyring, etc) Or I guess I should ask, WHO is doing this?

To keep this Evergreen related, are you using anything in the staff client to 
verify patrons are who their phone says they are? We don’t like that anyone can 
type in any card number and have it generate a barcode. There needs to be some 
identification (photo ID? Ask birthdate?). It just dawned on me that any 
library with self-checkout must be dealing with this regardless of whether the 
practice is in the library’s policy.

Curious what you’ve come up with to use, besides asking for an ID, in addition 
to the barcode app. We’re dreaming of an Evergreen app that includes something 
like these “loyalty” apps, but specific to our library….

-Holly

Holly Brennan
Library Technology Specialist
Homer Public Library, Alaska

[email protected]<mailto:[email protected]>
907-235-3180<tel:907-235-3180> (main)
907-435-3154<tel:907-435-3154> (direct)




--

Rogan Hamby, MLS, CCNP, MIA
Managers Headquarters Library and Reference Services,
York County Library System

“You can never get a cup of tea large enough or a book long enough to suit me.”
― C.S. Lewis<http://www.goodreads.com/author/show/1069006.C_S_Lewis>

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