Jennifer,

Thank you for responding!

It looks like the parent library had the new email address, but each of the
children still displayed the older address. I have updated the children to
reflect the new email address and will test it this morning. The other
place that I updated was Admin > Server > Organizational Units. I have done
some work with the action trigger template to update the text, but I'm
still new to the other aspects of Evergreen code.

This is the pathway for sender email address in the action trigger template:

From: [%- params.sender_email  || helpers.get_org_setting(user.home_ou,
'org.bounced_emails') || user.home_ou.email || default_sender %]
Subject: Overdue Notification

Even after those changes, I have confirmed that we are still getting emails
from the old email address and that it is not using the new email template
that I created.

I welcome any other suggestions.


Lisa Setters
Research and Web Librarian
859.858.2100 <(859)%20858-2100>
Frequently Asked Questions <http://answers.asburyseminary.edu>
Library Instructional Services
Asbury Theological Seminary

*Coming Soon: A New Library Loan Website! Stay tuned for more information!*

On Thu, Jan 26, 2017 at 8:39 PM, Jennifer Pringle <
jennifer.prin...@bc.libraries.coop> wrote:

> Hi Lisa,
>
> If you haven't already you'll want to update the email in the library
> setting "Sending email address for patron notices" (Admin -> Local
> Administration -> Library Settings Editor).  If you've already updated it
> there I would suggest you take a look at your action trigger templates for
> your notices and see if the old email address is in them somewhere.
>
> Hope that helps,
>
> Jennifer
>
>
> Quoting Lisa Setters <lisa.sett...@asburyseminary.edu>:
>
> Greetings!
>>
>> We have an ongoing problem that we have been trying to fix for a while
>> now.
>>
>> We changed our email address. To accommodate this change, we went through
>> Evergreen and changed it everywhere that we could find it. However, our
>> notices are still going out from our old email address, and sometimes from
>> our director of IT.
>>
>> Can anyone offer any advice one where to look to fix these settings?
>>
>> Thank you!
>>
>>
>> Lisa Setters
>> Research and Web Librarian
>> 859.858.2100
>> Frequently Asked Questions <http://answers.asburyseminary.edu>
>> Library Instructional Services
>> Asbury Theological Seminary
>>
>> *Coming Soon: A New Library Loan Website! Stay tuned for more
>> information!*
>>
>
>
> --
> Jennifer Pringle
> Co-op Support
> BC Libraries Cooperative
> Tel: 1-888-848-9250
> Email:jennifer.prin...@bc.libraries.coop
> Website: http://bc.libraries.coop
>
>

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