Our consortium has a few libraries where the Evergreen staff client
periodically becomes unusably slow or freezes up altogether. I'm
curious about other libraries' experiences with this problem.
1. Does the staff client slow down or freeze up regularly at your
library? How often does it happen? Are there any noticeable patterns
(e.g. are only circ stations affected, not cataloguing)?
2. How do you deal with the problem? We usually recommend limiting the
number of open tabs, restarting the client periodically throughout the
day, and increasing RAM.
3. If you use the web client, have you noticed an improvement? We
suspect that the root of the problem is the ancient version of XULrunner
used by the old staff client, but we haven't had the opportunity to
compare the web client in production.
BC Libraries Cooperative