Hi Linda:

I have also added this comment to bug $ 1713324 - after our upgrade to
2.12.4 from 2.10, which included a reinstall on Ubuntu 16.04 and a new
ejabberd configuration, we had failures when retrieving Z39.50 searches
with lots of records in the result set.

It looks like that problem was due to bug# 1709710
<https://bugs.launchpad.net/bugs/1709710> "Default ejabberd max_stanza_size
can be exceeded when chunking (MARC)XML-heavy responses". Can you check on
your max_stanza_size and see if increasing that helps resolve the problems
you're seeing? That will help confirm that bug.

On Sun, Aug 27, 2017 at 9:09 AM, Linda Jansova <skolk...@chello.cz> wrote:

> An update on my previous post:
>
> It may be a different issue as we have tested Z39.50 search behavior in
> multiple Evergreen versions - full description has been reported as a
> separate bug: https://bugs.launchpad.net/evergreen/+bug/1713324. The last
> version where the queries have been okay seems to be 2.12.1 (tested at
> http://demo.evergreencatalog.com/eg/staff/, i.e. via web client).
>
> To conduct the tests we have been using stock Library of Congress Z39.50
> server settings.
>
> Maybe some of the changes introduced in 2.12.2 are the reason for this?
> Such as a fix that allows boolean fields to be recognized in queries to the
> Z39.50 server?
>
> The error appears when the result set is a bit large, it looks like a
> timeout issue.
>
> Linda
> On 08/18/2017 08:57 AM, Linda Jansova wrote:
>
> I have discovered that it is probably an older issue that still persists:
> https://bugs.launchpad.net/evergreen/+bug/1271559... Has anybody come up
> with a working solution to this?
>
> Linda
>
> On 08/18/2017 08:02 AM, Linda Jansova wrote:
>
> Hi,
>
> We are on 2.12.4 and have been experiencing errors when trying to import
> records using various fields such as title or author. From the osrfsys.log
> it is clear that the records are actually found but they fail to come up on
> the (either desktop or web client) screen.
>
> The error looks like this:
>
> Network or server failure.  Please check your Internet connection to
> 212.osvobozena-knihovna.cz and choose Retry Network.  If you need to
> enter Offline Mode, choose Ignore Errors in this and subsequent dialogs.
> If you believe this error is due to a bug in Evergreen and not network
> problems, please contact your help desk or friendly Evergreen
> administrators, and give them this information:
> method=open-ils.search.z3950.search_class
> params=["f7f979fe1172f27a598fd8d03feb530d",{"service_array":["NKC"],"
> username_array":[""],"password_array":[""],"limit":
> 10,"offset":0,"search":{"author":"truhlik"},"service":[
> "NKC"],"username":[""],"password":[""]}]
> THROWN:
> null
> STATUS:
>
> We are sure that there is no network failure (and we have been
> experiencing these issues from two separate Evergreen installations).
>
> Any ideas what may be wrong?
>
> Thanks in advance!
>
> Linda
>
>
>
>
>

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