Benjamin, Do you want this position listed on the Evergreen web site's job page? If we do it will also go out to the Evergreen social media.
Rogan Hamby Data and Project Analyst Equinox Open Library Initiative phone: 1-877-OPEN-ILS (673-6457) email: ro...@equinoxinitiative.org web: http://EquinoxInitiative.org On Mon, Jan 29, 2018 at 11:16 PM, Murphy, Benjamin < benjamin.mur...@ncdcr.gov> wrote: > We're looking for someone to join the team here at NC Cardinal! > > > > https://www.governmentjobs.com/careers/northcarolina/ > jobs/1959690/nc-cardinal-systems-consultant?keywords=cardinal&pagetype= > jobOpportunitiesJobs > > > > > > NC Cardinal is a consortium of North Carolina public libraries that share > an instance of Evergreen, and share resources with other member libraries. > The program's mission is to maintain and continually develop a working, > efficient, and sustainable ILS for public libraries and library staff > within North Carolina. The NC Cardinal Systems Consultant provides > front-line support for configuration, trouble-shooting and resolution of > basic issues in managing the NC Cardinal ILS application. Duties include > but are not limited to: > > > > Responding to ILS application support questions. > > Leading migration projects as well as assigned special projects. > > Reviewing and creating data mappings between different ILS systems. > > Preparing reports to support library operations. > > Participating in the planning, implementation and evaluation of additional > ILS projects. > > Occasional travel required. > > > > Knowledge, Skills and Abilities / Competencies > > > > To qualify for this position, you must meet ALL the following KSAs listed > below: > > > > Knowledge of principles, practices, operations, trends and issues related > to public library services and programs. > > Demonstrated knowledge of integrated library systems. > > Demonstrated skill with customer service Ability to perform complex > problem-solving; answer routine and non-routine inquiries independently; > and exercise judgment, discretion and negotiation skills in difficult > situations. > > > > Management Preferences: > > > > Demonstrated ability to use web-based communication and online learning > tools. > > Demonstrated experience with open-source integrated library systems. > > Demonstrated experience working with a trouble ticketing system. > > Demonstrated experience in developing user-oriented instruction guides, > online presentation materials, and related documentation. > > Demonstrated experience planning, implementing and evaluating new library > services and processes. > > Ability to identify documentation needs and evaluate existing help desk > programs. > > Substantial skill in current technologies and tools used to organize, > manage, and provide access to print and digital information. > > Demonstrated skills with Microsoft Word and Excel. > > Excellent written and verbal communication skills. > > > > > > > > *Benjamin Murphy* > > NC Cardinal Program Manager > > NC Dept. of Natural and Cultural Resources > > 919.807.7424 <(919)%20807-7424> | *benjamin.mur...@ncdcr.gov > <benjamin.mur...@ncdcr.gov> * > > > > > > 109 East Jones Street > <https://maps.google.com/?q=109+East+Jones+Street&entry=gmail&source=g> > | 4640 Mail Service Center > > Raleigh, North Carolina 27699-4600 > > Facebook <http://www.facebook.com/NorthCarolinaCulture> Twitter > <http://www.twitter.com/ncculture> Instagram > <http://www.instagram.com/ncculture> YouTube > <http://www.youtube.com/ncculture> Website > <https://statelibrary.ncdcr.gov/> > > > > *Email correspondence to and from this address is subject to the North > Carolina Public Records Law and may be disclosed to third parties.* > > >
