Hi Scott,

We have a page on the wiki that defines the different levels of importance - https://wiki.evergreen-ils.org/doku.php?id=dev:bug_wrangler:faq

It's a fairly subjective determination on the part of the person who sets importance for a bug. Anyone who has been added to the Evergreen Launchpad bug wranglers group can set the importance.

With the web client bugs, we have also been using high for those web client bugs that libraries see as showstoppers from being able to use the web client in production. Sometimes, they start out as Medium, but an Evergreen site that sees at as a barrier to adopting the web client may bump it up a little higher.


On 03/26/2018 12:43 PM, scott.tho...@sparkpa.org wrote:


   We ran into this bug today: https://bugs.launchpad.net/evergreen/+bug/1735539 <https://bugs.launchpad.net/evergreen/+bug/1735539>. It says “This bug affects you and 13 other people” which is high in the scheme of thing, but it has an importance of Medium. How is Importance determined? In this case the bug has a workaround. Does that get factored in?


Scott Thomas

Executive Director


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scott.tho...@sparkpa.org <mailto:scott.tho...@sparkpa.org>

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