Hi Dana, It's not clear to me whether you are using the xul or web client, but when updating holds to SMS notifications, you need to provide the *text carrie*r as well as the *text number*. Evergreen won't accept the text number unless there is a carrier selected.
In the xul client, you need to do it in 2 steps. Select your holds, choose *Actions -> Edit Mobile/Text Carrier* then *Actions -> Edit Mobile/Text Number*. In the web client, select your holds and choose *Edit Notification Settings*. Select both *Text/SMS Number* and *SMS Carrier* and fill in the appropriate info in both boxes. Hope this helps! Michele -- Michele M. Morgan, Technical Support Analyst North of Boston Library Exchange, Danvers Massachusetts [email protected] On Mon, Jun 18, 2018 at 1:45 PM Tina Ji <[email protected]> wrote: > > Hi Dana, > > We are using 3.0.1. It works for me. One thing may be related. Did you > select the little checkbox in front of SMS number box? It needs to be > selected for the field to be edited. > > > Quoting Dana Schwarz <[email protected]>: > > > Hi everyone, > > > > I have a patron who currently has 26 holds with some marked as > > "In-Transit" that she has currently set to notify by email but she > > wants them all to be changed to notify by text message. How would I > > go about doing that? > > I do not see any option from the drop down menu that says to change > > notifications to text, just to edit the text number but when I enter > > in her cell number I get a message saying "0 holds changed". > > I am currently using the staff client 3.0.3. > > > > Thank you, > > > > Dana Schwarz > > Technical Services Coordinator > > [No motto (marketing)] > > Lincoln Public Library, MFR Branch > > 4080 John Charles Blvd. > > Vineland, Ont, Canada > > 905.562.5711 > > [email protected]<mailto:[email protected]> > > > > > > Dana Schwarz > > Technical Services Coordinator > > [No motto (marketing)] > > Lincoln Public Library, MFR Branch > > 4080 John Charles Blvd. > > Vineland, Ont, Canada > > 905.562.5711 > > [email protected]<mailto:[email protected]> > > > -- > Tina Ji > 1-888-848-9250 ext 1014 > Support Specialist > BC Libraries Co-operative > > >
