Hi! At our library, using the report available in Administration --> Workstation --> Cash Reports has not been accurate; it's consistently much lower than our physical cash. Our library uses a cash drawer (not a register) and we only accept cash or checks as payments, so for bookkeeping, we need to have the payments entered into Evergreen reconciled with physical cash.
We have been looking for a way to create an accurate cash report that matches the amount we remove from the register and deposit weekly. I've tried to systematically create an accurate report template (I'm up to test template #25 so far) but none yet have been accurate as far as the cash amount collected in the register. Additionally, working with cash/payment/billing templates has been very confusing, as column labels such as "Total Paid" appear under so many different source paths. Through process of elimination, I feel like I'm getting closer to finding the correct columns (I've started working within the ILS User core source--does that sound right? I've tried different payments sources as well) but somehow there are still payments being missed, and I don't know where to look. Does anyone have any tips or documentation they can share as far as locating the correct columns to include in a template for an accurate cash/payment report? Sarah MacNeill Interlibrary Loan Coordinator Dimmick Memorial Library http://www.dimmicklibrary.org/ 570-325-2131