Hey everyone, I'm having an issue trying to get an Epson TM-T88IV set up on one of our new computers to scan barcodes for PINES materials. Near as I can tell the drivers and such are installed fine, it detects and everything, but attempting to print anything inevitably results in an error of some kind or another. Going through the Windows troubleshooter, it says that "EPSON USB Controller for TM/BA/EU Printers is an older USB device and might not work with USB 3.0. Plug the device into an available USB 2.0 port." Unfortunately, the computer I'm working with *only* has USB 3.0 ports... I tried it on all of the machine's USB ports just to be sure, but without any success.
Has anyone else come across this? Is there a way to bypass this somehow in the software? I'm going to need to get this set up on several new computers with the same setup and I don't relish the thought of having to find USB 2.0/3.0 hubs or converters just for this. Any advice or thoughts would be very appreciated. Thanks! -- Keith Haun, Technical Support Librarian, GLASS Atlanta ------------------------------ Georgia Libraries for Accessible Statewide Services Georgia Public Library Service 55 Park Place NE Ste. 300 Atlanta, Ga 30303 (470) 512-1391 | [email protected] <https://www.facebook.com/georgialibraries> <https://www.twitter.com/georgialibs> Join our email list <http://georgialibraries.org/subscription/> for stories of Georgia libraries making an impact in our communities.
