Hi Elizabeth,

What version are you on?  It sounds like you might be hitting this bug,
which was fixed with 3.0.10 and 3.1.4:
https://bugs.launchpad.net/evergreen/+bug/1736269

Best,
Debbie

Debbie Luchenbill
Evergreen Coordinator
MOBIUS
111 E. Broadway, Ste. 220
Columbia, MO  65203
deb...@mobiusconsortium.org <debo...@mobiusconsortium.org>
573-234-4914
https://mobiusconsortium.org <http://mobiusconsortium.org>
Missouri Evergreen Help Desk: h...@mobiusconsortium.org / 877-312-3517
http://libraries.missourievergreen.org
Pronouns: She/Her/Hers


On Wed, Aug 14, 2019 at 2:52 PM Elizabeth Davis <eda...@albright.org> wrote:

> Hello
>
>
>
> I am looking to customize the text in the Missing Pieces Letter Trigger. I
> have the trigger cloned from my consortium level trigger. I have updated
> the owning library and the template text and have it enabled.  When I use
> it Evergreen will auto print the missing pieces slip, but then it stalls.
> It doesn’t go to the apply penalties box and the screen with the letter
> preview doesn’t load.  I copied the missing pieces slip trigger and made it
> the same owning library as well.  It just sits on a blank page.
>
>
>
> Am I missing another trigger that I need to adjust?
>
>
>
> Elizabeth Davis
>
> Head of Digital Services
>
> Scranton Public Library
>
> 500 Vine Street
>
> Scranton, PA 18509
>
> 570-348-3000 ext. 3050
>
> eda...@albright.org
>
> pronouns: she/her/hers
>
>
>

Reply via email to