Hi Elizabeth, What version are you on? It sounds like you might be hitting this bug, which was fixed with 3.0.10 and 3.1.4: https://bugs.launchpad.net/evergreen/+bug/1736269
Best, Debbie Debbie Luchenbill Evergreen Coordinator MOBIUS 111 E. Broadway, Ste. 220 Columbia, MO 65203 [email protected] <[email protected]> 573-234-4914 https://mobiusconsortium.org <http://mobiusconsortium.org> Missouri Evergreen Help Desk: [email protected] / 877-312-3517 http://libraries.missourievergreen.org Pronouns: She/Her/Hers On Wed, Aug 14, 2019 at 2:52 PM Elizabeth Davis <[email protected]> wrote: > Hello > > > > I am looking to customize the text in the Missing Pieces Letter Trigger. I > have the trigger cloned from my consortium level trigger. I have updated > the owning library and the template text and have it enabled. When I use > it Evergreen will auto print the missing pieces slip, but then it stalls. > It doesn’t go to the apply penalties box and the screen with the letter > preview doesn’t load. I copied the missing pieces slip trigger and made it > the same owning library as well. It just sits on a blank page. > > > > Am I missing another trigger that I need to adjust? > > > > Elizabeth Davis > > Head of Digital Services > > Scranton Public Library > > 500 Vine Street > > Scranton, PA 18509 > > 570-348-3000 ext. 3050 > > [email protected] > > pronouns: she/her/hers > > >
