Position: Production Control Analyst

Duration: 3+ months

Location: San Antonio, TX.

Pay: Open C2C

Interview: F2F, after the initial phone interview



**Make sure you read the required skills carefully.  If your consultant doesn't 
have the REQUIRED SKILLS they will not be considered. Send only qualified 
consultants who match the below skills!!!

 Required Skills:

  a.. Supplier must understand and perform standard monitoring/return to 
Service functions. Standard Job-specific skills/knowledge includes:  
1         Z/OS console operations, including HW and SW knowledge as well as 
batch, on lines and started tasks in order to perform monitoring, operational 
tasks, and level one preventative/return to service functions. 

2         Change Management process including execution of batch exceptions, 
Job Control Language (JCL), occasional Control M setup requests, and release 
move requests. 

3         Control -M functions including monitoring (mainframe and distributed 
systems) and level one return to service functions in order to meet 
batch/on-line service level objectives. 

 

Service Level Objectives:  (1) Supplier must provide support for Batch Wellness 
quality goals of 99.96%  for mainframe, and 99.80% for distributed (as amended 
yearly); (2) Achieve productivity and cycle time goals for exception requests; 
and (3) Respond to batch alerts, phone calls, and customer walk-up requests in 
a timely manner. 

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