*!! Direct Client Need !!*
*Job Title: Avaya Call Center Administration/lead Consultant* Location: Tempa, Florida Duration: 6-12 Months *Required background:* Extensive Avaya Call Center Administration skills. Responsibilities include programming stations and agents, VDN’s, Vectors, Skills and Announcements. In-depth knowledge of Avaya CMS – for reporting and management Extensive Contact Center Implementation experience- Deployment of Core Avaya ACD platform. Duties include Avaya Core programming of agents, stations, VDN’s and Vectors. Large scale moves, adds and changes of Agents and Stations. Set up media –gateways, CM Links etc. Strong troubleshooting skills. Part of new ACD implementation team. Managed enterprise class setup Knowledge of CMS Reporting and Administration – maintain up to date Dictionary entries, VDN / Skill Call profiles etc. Provide technical voice support and programming of Avaya ACD/PBX products. Working closely with customers , facilitating changes to the ACD/HUB Call Management Systems as well as basic ACD/Telephony requests. Strong knowledge of Avaya One X, and IP Agent. *Note: Please reply me on my official E-Mail ID : **neil.kha...@itbtalent.com <neil.kha...@itbtalent.com>* *Thanks* *Neil Khanna*| *Senior IT Recruiter* *ITBrainiac Inc* D: (929) 268-0690 Email: neil.kha...@itbtalent.com <neil.kha...@itbtalent.com> -- You received this message because you are subscribed to the Google Groups "Open Source Erp & Crm" group. To unsubscribe from this group and stop receiving emails from it, send an email to open-source-erp-crm+unsubscr...@googlegroups.com. To post to this group, send email to open-source-erp-crm@googlegroups.com. Visit this group at http://groups.google.com/group/open-source-erp-crm. For more options, visit https://groups.google.com/d/optout.
