## Contents

{1} Editor's Notes
{2} Ambassador Publications
{3} Site Stats
{4} Monthly Highlights
{5} Looking Ahead
{6} Ambassador Notes

## {1} Editor's Notes

Welcome, one and all, to the November 2019 Open Organization Ambassadors
Report!

The open organization community at Opensource.com published three new
articles in November, including the final installment of Laura
Hilliger's three-part multimedia series examining The Open Organization
at Greenpeace. Open organization community materials generated 13,443
page views in November. In all, we saw 300 book downloads.

For more details—and to learn what the Open Organization Ambassadors
have been up to this month—check out this month's report!

Editorially yours,
Bryan

## {2} Ambassador Publications

Ambassadors published the following articles in November:

* Heidi Hess von Ludewig (with Tracy Giuliani): "What open communities
teach us about empowering customers"
https://opensource.com/open-organization/19/11/customer-empowerment-open-communities

* Laura Hilliger: "Open by nature: What building a platform for
activists taught me about playful development"
https://opensource.com/open-organization/19/11/open-by-nature

## {3} Site Stats

The most-read article of the month was:

- Laura Hilliger: "Open by nature: What building a platform for
activists taught me about playful development"
https://opensource.com/open-organization/19/11/open-by-nature
Views: 472

Additional metrics:

Page views for November: 13,443 (October: 15,053; September: 15,559)

Field Guide downloads in November: 42 (October: 44; September: 47)
Leaders Manual downloads in November: 41 (October: 35; September: 43)
Workbook downloads in November: 46 (October: 41; September: 36)
Guide to IT Culture Change downloads in November: 39 (October: 43;
September: 52)
Guide for Educators downloads in November: 49 (October: 116; September: 334)
Organize for Innovation downloads in November: 54 (October: 40;
September: 50)

Open Organization Definition downloads in November: 29 (October: 15;
September: 21)

## {4} Monthly Highlights

- Our multimedia series about The Open Organization at Greenpeace
concluded in November with Laura Hilliger's final piece, "Open by
nature," which was the most-read article of the month.[1] We've now
collected the entire series on a single page for easy viewing and
distribution.[2]

- Open Organization Ambassador Laura Hilliger (author of the multimedia
series examining her work with Greenpeace) was shortlisted for a Women
in IT Award, "Digital Leader of the Year."[3] Winners will be announced
in January 2020.

- EdSurge once again featured writing from authors of _The Open
Organization Guide for Educators_. In "How can using open source
frameworks hook students in STEM?" Randall Joyce and Brandon Dixon from
Murray State University explain their work and link interested readers
to the guide.[4]

[1] https://opensource.com/open-organization/19/11/open-by-nature
[2] https://opensource.com/tags/open-organization-greenpeace
[3] https://womeninitawards.com/shortlist-london/
[4]
https://www.educationdive.com/news/how-can-using-open-source-frameworks-hook-students-in-stem/565813/

## {5} Looking Ahead

The next meeting of the Open Organization Ambassadors—the final
community meeting of 2019—will occur December 12, 2019, at 09:00 Eastern
/ 14:00 UTC / 15:00 CET. At this meeting, Red Hat designer Libby Levi
will present her work assisting the community with updates to its
branding and overall visual identity.

-=-=-

Community publication will pause beginning December 17, 2019, in
observance of several year-end holidays. Publishing will resme on
January 14, 2020. During the publishing hiatus, two year-end article
roundups will appear.

## {6} Ambassador Notes

Ron McFarland writes:

"I had the pleasure of visiting Red Hat in Raleigh in November and got a
feeling for its people and culture. I've spent much of my career in
overseas sales training, working in many different countries. I would go
to truck dealerships and teach them how to sell trucks. Eventually, I
started to train those salesmen's bosses. And eventually, I was asked to
teach general managers and owners responsible for supervising all
departments at dealerships. When giving these seminars several questions
kept coming up: Why should truck salesmen try to make the truck
operators profitable? They just want to sell trucks. Why should sales
manager train and help salesmen? They will just take those skills and
knowledge and get a better job somewhere else. They should just ask them
to sell as much as possible. Why should the general manager help each
department manager to become more professional? They should just ask
them to make money in their department. The reason they do the above is
because by helping others become more professional, they themselves
become more professional. On top of that, there is something else. It is
not very visible initially, but behind the scenes, there is a sense of
trust, loyalty and mutual support generated. That support is a powerful
asset, but difficult to explain if you haven’t experienced it. Yes, some
people have never felt that  'asset' and never will. It has been my
experience that many have though and know exactly what I’m talking
about. It is an organization of support. That sense of support is
exactly the feeling I got when I visited Red Hat is Raleigh through the
time everyone gave me. Although I am not an employee, I guess I’m a Red
Hatter too."

Ben Owens writes:

"I am still working with a dozen or so schools and districts to get them
to grow a more open culture as the foundation to enable more innovative
teaching and learning practices to thrive (makerspaces, coding,
project-based learning, mastery learning, etc.). In addition to my own
book on Open Way Learning, the Open Organization Guide for Educators has
been super helpful in this process."

++ (END) ++

(One more to go!—BB)


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