> > At the moment even if the router claim to support QoS i had very bad
> > experiences, basically if someone is using eMule you cannot use VoIP
> > lines at all.

One very important rule to remember is that you want your shaping to be
the bottleneck. Your modem can prioritize all it wants, but if it just
sends out packets as fast as it can, the bottleneck is going to be upstream
and typically ISPs have very large queues. So the prioritized packets may
still end up sitting behind a lot of low priority packets and be subject
to be being dropped. To do a good job, the modem needs to know what the
upstream bandwidth limits are and make sure to stay a bit below that limit
when sending packets out. Inbound policing is harder to do as you are on
the wrong side of the bottleneck. You can still have some effect, but you
have to typically give up a significant (5-20%) of your bandwidth to get
things to work well.

The LARTC document is a good (if a bit dated - notably IFB is prefered over
IMQ for doing ingress shaping) source of information on this topic.
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