Yes this caused quite a lot of confusion, frustration and embarrassment in mixed amounts for nlin and myself last evening.
Even though the ticket I submitted was only 'resolved', it had to be 'reopened' when the results did not test true - thus giving the appearance the ticket had been closed. This is not good - it doesn't accurately describe the status of the ticket nor it's disposition, and resulted in a tremendous amount of unnecesary friction. I dont want to rush into any particular solution, but I do think we need to examine this and do something that is both more developer/tester friendly and that accurately reflects the state of an issue. Cheers James On Mon, Jan 26, 2009 at 1:21 AM, Nebadon Izumi <[email protected]>wrote: > I agree this is confusing and should be changed to be more inline with the > reality of things, though i wont rush to change it right now so we can > gather more comments and come to some sort of consensus on the terms of > this. > > Neb > > > On Sun, Jan 25, 2009 at 9:29 PM, nlin <[email protected]> wrote: > >> Hello, >> >> One possible source of confusion is that the OpenSim wiki says "Please >> leave closing of bugs to core team. A closed bug means we think it's gone >> forever, or the bug report is invalid." ( >> http://opensimulator.org/wiki/Bugs) That may explain why lots of issues >> remain in the "resolved" state. Is the wiki statement no longer valid? >> >> -nlin >> >> 2009/1/26 Nebadon Izumi <[email protected]> >> >>> I always saw it as that when a developer or someone marked a ticket as >>> resolved it meant they made an attempt to resolve this item and that the >>> filer needs to test it and either close the ticket or re-open back to a true >>> bug status, and only the reporter should close the ticket, that is until a >>> certain amount of time passes then either a manager or developer should >>> close the ticket as they see fit. >>> >>> Hope this helps. >>> >>> Nebadon >>> >>> _______________________________________________ >>> Opensim-dev mailing list >>> [email protected] >>> https://lists.berlios.de/mailman/listinfo/opensim-dev >>> >>> >> >> _______________________________________________ >> Opensim-dev mailing list >> [email protected] >> https://lists.berlios.de/mailman/listinfo/opensim-dev >> >> > > _______________________________________________ > Opensim-dev mailing list > [email protected] > https://lists.berlios.de/mailman/listinfo/opensim-dev > > -- =================================== http://osgrid.org http://del.icio.us/SPQR http://twitter.com/jstallings2 http://www.linkedin.com/pub/5/770/a49
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