On Thu, Mar 27, 2008 at 6:17 PM, Edward Pilatowicz
<edward.pilatowicz at sun.com> wrote:
> On Thu, Mar 27, 2008 at 05:01:29PM -0500, Shawn Walker wrote:
>  > On Thu, Mar 27, 2008 at 3:01 PM, Joseph Kowalski <jek3 at sun.com> wrote:
>  > >   2)   Go back to the original FOSS integration cases.
>  > >         There was significant discussion about this.  It was
>  > >         decided that Sun had no right to make quality
>  > >         judgments about the quality of FOSS contributions
>  > >         relative to Sun contributions.  (OK, we made a
>  > >         black/white judgment beyond including it or not,
>  > >         but nothing more.)
>  >
>  > I wasn't part of that discussion, but the items I've seen presented
>  > here so far have nothing to do with quality, and everything to do with
>  > user expectations.
>  >
>  > As a developer / admin, I expect all tools that Sun ships or claims to
>  > "support" to fully support all Solaris functionality.
>  >
>  > If I am given a tool to synchronise files, and not warned about its
>  > deficiencies relative to Solaris support, I would be one very unhappy
>  > customer when it didn't work as expected.
>  >
>
>  you seem to think that as a developer/admin, you're somehow entitled
>  to have higher expectations for software we ship.  it's actually the

Yes, I do. I expect Sun to provide real value, and continue to
separate themselves from the "me too" plethora of GNU/Linux
distributions available.

What has always set Sun apart, in my mind, is the documentation, and
the general expectation of better software than what I get from
GNU/Linux.

>  other way around.  since you are a developer/admin, i think it's resonable
>  for "us" (the people shipping the software) to expect you to read the
>  documentation and figure out if a tool is appropriate for the job you

Which is why I said "and not warned about its deficiencies relative to
Solaris support."

If the documentation clearly indicates what the limitations are,
that's a different story.

I would almost be completely satisfied if it was documented.

However, there is a fine line here.

If, for example, Sun were to ship a utility (such as a utility to
change file owner) that when run, might cause me to lose all
permission or ACL information, I feel as though I would have a right
to be angry even if it was documented. Why would Sun ship such a
hypothetical utility?

-- 
Shawn Walker, Software and Systems Analyst
http://binarycrusader.blogspot.com/

"To err is human -- and to blame it on a computer is even more so." -
Robert Orben

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