Ah. They are two different things. Sorry, I was confused.
The site I referred to is *developer* support. It's new. Developer
support covers the "How do I do <thing>?" questions.
The support you're referring to is break/fix, which is more the "<thing>
doesn't work. Fix it."
Either way, paying for support guarantees an accurate answer within a
set timeframe.
Alan Coopersmith wrote:
But that's not the previously referenced support site for the Solaris
Express
"commercial edition", which we still advertise as $99/year. See the
bottom
half of http://www.sun.com/software/solaris/solaris-express/get.jsp
for that,
which is what we were discussing.
-Alan Coopersmith- [EMAIL PROTECTED]
Sun Microsystems, Inc. - X Window System Engineering
Stephen Harpster wrote:
It's http://developers.sun.com/services/expertassistance/. Note that
this is for Solaris 10, not OpenSolaris. There's also a special
going on right now where it's free until October 31, 2006.
Another big difference is that with SDN, you're guaranteed an answer,
and an accurate one at that.
Alan Coopersmith wrote:
Matt Ingenthron wrote:
$99 gets you into a forum that'll potentially give you a higher
level of interaction with engineering than straight Open Solaris.
Probably much lower actually - I know many engineers who participate in
OpenSolaris - I don't remember how to get to the SX paid site and know
many fewer engineers ever did go there. OpenSolaris is part of our
jobs
now, SX paid support is not.
--
Stephen Harpster
Director, Open Source Software
Sun Microsystems, Inc.
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