[EMAIL PROTECTED] wrote:
[EMAIL PROTECTED] wrote:
"Because Sun wants Solaris to be a success" is the short answer to your
question.
You can't make money on a product when you're spiting the world and fighting
losing battles. T
hat
's anti-user. That's bad business.
Not annoying current Solaris customers is one part of that strategy;
it is all too often ignored by people suggesting random changes
to the system's defaults.
You are probably assuming that your customers only use Solaris! Being
one of your customers, stupid thing's like the backspace key not
exhibiting the same results as every other device that we own is very
annoying. You might find that your customer might celebrate rather than
be annoyed if you fix something that is just stupid.
That's not what I am saying; I full well accept that we need to
attract as many people as we can but I prefer to do this while
not scaring current customers away.
So how do you gauge what your current customers want? So many have gone
from being Sun customers over the last years that it might be best to
actually ask your customers what they want rather than assume they like
seeing a ^H when the press the backspace key. Probably more important is
that you have to ask new/potential customers what they want.
Most of your existing customers are scared by an upgrade to Solaris 10
rather than what is happening with Open Solaris :)
Just randomly changing default because some group of people thinks
that such a default is better is not the right approach; particularly
because there is a not necessarily a relationship between what people
suggest and what the majority of people wants and/or cares about.
I agree, but we should not assume that what is current is correct or
perfect, or assume that you know what people want.
1) We need data
Correct. How do we collect it, and where do we get it from.
2) We need to look for a better technical solution first.
Is there one? What do you have in mind?
Doug
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