What is this a feature or hack?
On Fri, Jun 30, 2017 at 5:36 AM, Goddess: Primal Chaos <
supp...@koramgame.mail.helpshift.com> wrote:
> Dear player, Thank you very much for contacting us by mail. As the
> language or region of your email can’t be automatically identified, we have
> to manually sort through each and every issue then send these on to the
> relevant GM. - If you are able to log in to the game, we recommend you send
> a message to us in-game via Settings-Account-Help. - If you can’t find your
> account, usually it means you’re using the wrong login method or server.
> Please confirm you’re using the same login method as before and have
> selected the correct server. Please note that even if have bound to your
> Facebook or Google account, if you are using "Sign In" to login, please
> login exactly as previously since data is not exchanged between the three
> different login methods. Please leave your correct server and character
> name (if you’re using any special symbols in your name, please ensure
> you’re continuing to do so) and we’ll check your login method as soon as
> possible for you to. Thanks for your support and cooperation!
> ### Do not reply below this line ###
> Goddess: Primal Chaos
> June 30, 2017, 05:36 -0500
> Dear player,
> Thank you very much for contacting us by mail. As the language or region
> of your email can’t be automatically identified, we have to manually sort
> through each and every issue then send these on to the relevant GM.
> - If you are able to log in to the game, we recommend you send a message
> to us in-game via Settings-Account-Help.
> - If you can’t find your account, usually it means you’re using the wrong
> login method or server. Please confirm you’re using the same login method
> as before and have selected the correct server.
> Please note that even if have bound to your Facebook or Google account, if
> you are using "Sign In" to login, please login exactly as previously since
> data is not exchanged between the three different login methods.
> Please leave your correct server and character name (if you’re using any
> special symbols in your name, please ensure you’re continuing to do so) and
> we’ll check your login method as soon as possible for you to.
> Thanks for your support and cooperation!
> ------------------------------
> Goddess: Primal Chaos
> June 30, 2017, 05:36 -0500
> Hi, thanks for contacting Customer Service. This is an automated reply,
> hope to help you solve common problems. Please tell me your server and
> character's name. Manual service will contact you as soon as possible!
> Thank you very much for the support and patience.
>
> If you have a problem with recharge, please leave us the necessary
> information.
> 1. the name of the character(IGN)
> 2. the server
> 3. the number of your order
> # via Google, we need the GPA.XXXX-XXXX-XXXX-XXXXX
> #via Apple, we need the number from the receipt and also a screenshot that
> you take from the Itunes of your computer.
> #other ways, please let us know the exact way of recharging and the number
> of it
> 4. the UID of this character (which you can see in the game, but if you
> cannot find it that will be fine )
> We are really hope that we could help!
>
> If you want to report a BUG, please try to tell us more details, such as
> related character names and servers. The most important is the exact time
> (better with hour and minute), so that we locate and check the problem more
> quickly. Thank you in advance.
> ------------------------------
> Nicky Perian
> June 30, 2017, 05:36 -0500
> *[opensource-dev] viewer64 SL_Launcher*
>
>
> I may be jumping ahead, but with an opensource build and built installer
> used :
>
> With shortcut to "C:\Program
> Files\SecondLifeProjectAlexIvy\SL_Launcher.exe" --set InstallLanguage en
> Program does not run log follows:
>
> 2017-06-30T09:56:56Z INFO: vmp_util.py(58) : getLogger: ================
> Running SL_Launcher
> 2017-06-30T09:56:56Z INFO: SL_Launcher(188) : main: Viewer version
> 5.1.0.171810121
> 2017-06-30T09:56:56Z INFO: vmp_util.py(86) : stream: ======== running
> subcommand ['wmic', 'path', 'Win32_VideoController', 'get', 'NAME']; any
> stderr follows
> 2017-06-30T09:56:59Z INFO: update_manager.py(261) : getBitness: Setting
> bitness to 32 due to HD Graphics Win 64 Bit incompatibility.
> 2017-06-30T09:56:59Z INFO: vmp_util.py(86) : stream: ======== running
> subcommand ['wmic', 'csproduct', 'get', 'UUID']; any stderr follows
> 2017-06-30T09:57:00Z INFO: update_manager.py(354) : query_vvm: Requesting
> update for channel 'Second Life Project Alex Ivy' version 5.1.0.171810121
> platform win32 platform version 10.0.15063 allow_test testok id
> 8ff7c019124918cd78f655542a14c58e
> 2017-06-30T09:57:01Z INFO: update_manager.py(361) : query_vvm: received
> result from VVM: {'platforms': {}, 'required': True, 'version':
> '5.1.0.171810121', 'channel': 'Second Life Project Alex Ivy', 'more_info':
> None}
> 2017-06-30T09:57:01Z WARNING: update_manager.py(398) : query_vvm:
> Unexpected response - no data for platform 'win32': {'platforms': {},
> 'required': True, 'version': '5.1.0.171810121', 'channel': 'Second Life
> Project Alex Ivy', 'more_info': None}
> 2017-06-30T09:57:01Z ERROR: update_manager.py(401) : query_vvm: Error from
> reading VVM response: KeyError('win32',)
> 2017-06-30T09:57:01Z ERROR: update_manager.py(411) : query_vvm: Could not
> obtain 32 bit viewer information. Response from VVM was {'platforms': {},
> 'required': True, 'version': '5.1.0.171810121', 'channel': 'Second Life
> Project Alex Ivy', 'more_info': None}
> 2017-06-30T09:58:24Z INFO: vmp_util.py(58) : getLogger: ================
> Running SL_Launcher
> 2017-06-30T09:58:24Z INFO: SL_Launcher(188) : main: Viewer version
> 5.1.0.171810121
> 2017-06-30T09:58:24Z INFO: vmp_util.py(86) : stream: ======== running
> subcommand ['wmic', 'path', 'Win32_VideoController', 'get', 'NAME']; any
> stderr follows
> 2017-06-30T09:58:24Z INFO: update_manager.py(261) : getBitness: Setting
> bitness to 32 due to HD Graphics Win 64 Bit incompatibility.
> 2017-06-30T09:58:24Z INFO: vmp_util.py(86) : stream: ======== running
> subcommand ['wmic', 'csproduct', 'get', 'UUID']; any stderr follows
> 2017-06-30T09:58:24Z INFO: update_manager.py(354) : query_vvm: Requesting
> update for channel 'Second Life Project Alex Ivy' version 5.1.0.171810121
> platform win32 platform version 10.0.15063 allow_test testok id
> 8ff7c019124918cd78f655542a14c58e
> 2017-06-30T09:58:24Z INFO: update_manager.py(361) : query_vvm: received
> result from VVM: {'platforms': {}, 'required': True, 'version':
> '5.1.0.171810121', 'channel': 'Second Life Project Alex Ivy', 'more_info':
> None}
> 2017-06-30T09:58:24Z WARNING: update_manager.py(398) : query_vvm:
> Unexpected response - no data for platform 'win32': {'platforms': {},
> 'required': True, 'version': '5.1.0.171810121', 'channel': 'Second Life
> Project Alex Ivy', 'more_info': None}
> 2017-06-30T09:58:24Z ERROR: update_manager.py(401) : query_vvm: Error from
> reading VVM response: KeyError('win32',)
> 2017-06-30T09:58:24Z ERROR: update_manager.py(411) : query_vvm: Could not
> obtain 32 bit viewer information. Response from VVM was {'platforms': {},
> 'required': True, 'version': '5.1.0.171810121', 'channel': 'Second Life
> Project Alex Ivy', 'more_info': None}
> 2017-06-30T10:00:06Z INFO: vmp_util.py(58) : getLogger: ================
> Running SL_Launcher
> 2017-06-30T10:00:06Z INFO: SL_Launcher(188) : main: Viewer version
> 5.1.0.171810121
> 2017-06-30T10:00:06Z INFO: vmp_util.py(86) : stream: ======== running
> subcommand ['wmic', 'path', 'Win32_VideoController', 'get', 'NAME']; any
> stderr follows
> 2017-06-30T10:00:07Z INFO: update_manager.py(261) : getBitness: Setting
> bitness to 32 due to HD Graphics Win 64 Bit incompatibility.
> 2017-06-30T10:00:07Z INFO: vmp_util.py(86) : stream: ======== running
> subcommand ['wmic', 'csproduct', 'get', 'UUID']; any stderr follows
> 2017-06-30T10:00:07Z INFO: update_manager.py(354) : query_vvm: Requesting
> update for channel 'Second Life Project Alex Ivy' version 5.1.0.171810121
> platform win32 platform version 10.0.15063 allow_test testok id
> 8ff7c019124918cd78f655542a14c58e
> 2017-06-30T10:00:07Z INFO: update_manager.py(361) : query_vvm: received
> result from VVM: {'platforms': {}, 'required': True, 'version':
> '5.1.0.171810121', 'channel': 'Second Life Project Alex Ivy', 'more_info':
> None}
> 2017-06-30T10:00:07Z WARNING: update_manager.py(398) : query_vvm:
> Unexpected response - no data for platform 'win32': {'platforms': {},
> 'required': True, 'version': '5.1.0.171810121', 'channel': 'Second Life
> Project Alex Ivy', 'more_info': None}
> 2017-06-30T10:00:07Z ERROR: update_manager.py(401) : query_vvm: Error from
> reading VVM response: KeyError('win32',)
> 2017-06-30T10:00:07Z ERROR: update_manager.py(411) : query_vvm: Could not
> obtain 32 bit viewer information. Response from VVM was {'platforms': {},
> 'required': True, 'version': '5.1.0.171810121', 'channel': 'Second Life
> Project Alex Ivy', 'more_info': None}
> *************************************************
> With shortcut pointing to "C:\Program
> Files\SecondLifeProjectAlexIvy\SecondLifeProjectAlexIvy.exe"
>
> Runs OK.
> _______________________________________________
> Policies and (un)subscribe information available here:
> http://wiki.secondlife.com/wiki/OpenSource-Dev
> Please read the policies before posting to keep unmoderated posting
> privileges
> ------------------------------
> From Goddess: Primal Chaos.
>
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