On 06/05/15 09:13, Anne Gentle wrote:
Hi all,

In the interest of communicating sooner rather than later, I wanted to
write a new thread to say that Flavio Percoco and I are going to work on
a TC communications plan as co-chairs of a TC communications working group.

I think we can find a happy medium amongst meeting minutes, gerrit
reviews, and irregular blog entries by applying some comms planning, so
that Flavio and I can dive in.

Please answer these questions on the list if you're interested in
shaping the communications plan:

Audience considerations:
Is the primary audience current OpenStack contributors or those in
consumer roles?

I think it has to be both.

Maish's suggestion that "most contributors are already in the know and on the mailing lists and meetings" is absurd. Beyond the group of probably <25 people who pay close attention to governance, most core reviewers and even PTLs I speak to have a vague idea what is going on in the TC only when it pertains to an issue that was heavily discussed on openstack-dev, and even then they're unlikely to know what the outcome was unless/until it starts affecting them directly.

What percentage of the audience are fairly new contributors? Fairly new
to OpenStack itself?
Is the audience more likely to be an "outsider looking in" to OpenStack
governance?

Not sure how to parse this. Substantially everybody is an outsider to OpenStack governance, so yes, but I think it should be primarily for insiders to OpenStack.

Is the audience wanting to click links to learn more, or do they just
want the summary?

I don't think they want to be clicking links through to the governance repo (though it doesn't hurt to have them). IMHO folks need a summary, and maybe a summary of the summary so they can figure out when the summary is worth reading.

Does the audience always want an action to take, or is simply getting
information their goal?

Information.

Channel considerations:
Is this audience with their goals more likely to use blogs, RSS, and
Twitter or subscribe to mailing lists?

Contributors are mostly on openstack-dev, and that's an audience the blog posts haven't been hitting. So I think executive summaries on mailing lists with links to blog posts will work and improve the current reach.

I think the blog + RSS + newsletter approach approach used up until now is probably the best chance to get through to the non-openstack-dev readers. It's always going to be an uphill battle though, because people have to choose to subscribe to a mailing list or the newsletter or the feed or Planet OpenStack or whatever - there's no place we can go to them.

Depending on the channels chosen, is cross-posting to multiple channels
a huge error, or are we leaning towards a wide net rather than laser
targeting?

IMHO cross-posting is fine, but I wouldn't necessarily replicate the entire content to every channel.

Is there another channel we haven't considered that is widely consumed?

Not AFAIK.

Does the cadence have to be weekly, even if "not much happened with the
TC" is the activity rate for the week?

IMO no. It's more likely to be read if it's just posted when there is actual important news to report.

cheers,
Zane.

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