Forums (forums.openstack.org) have just been approved by the PPB. Delegation on 
working with the community to get consensus on selecting a software for them is 
to Chad Keck, Myself and Stephen Spector.

I should note that based on what I read it appears Forums AND Questions seem to 
be the answer to the forums debate with a sticky on the forums pointing to 
whatever the QA software is to funnel specific questions to a questions 
facility but also to allow general discussion on the forums. Right now, I 
personally am only focusing on the forums/discussion portion since that was the 
only portion specifically voted on that I am aware of.

If you have a suggestion for forum software please provide it and I will get 
demos of every one recommended up and we can put the software to a vote for the 
official forums.

-----Original Message-----
From: "Chad Keck" <[email protected]>
Sent: Thursday, May 5, 2011 3:59pm
To: [email protected]
Subject: Re: [Openstack] Creating a forum

I was about to say ;)

My unofficial forums aren't THAT ugly!

-- Chad

On May 5, 2011, at 2:15 PM, Anne Gentle wrote:

> Oh and I use "ugly" in quotation marks to indicate that's completely 
> subjective. No judgment from me! I only believe data. :) I didn't want to use 
> inflammatory word choices here, sorry. 
> 
> On Thu, May 5, 2011 at 2:11 PM, Anne Gentle <[email protected]> wrote:
> We're still so small it's very reasonable for all members of the community to 
> want to have some say here. Plus there's a lotta overlap in these two groups, 
> dev and SA. :) 
> 
> - we're highly interested in defending OpenStack as a brand and as such, 
> don't see value in "ugly" unofficial forums
> - we want to participate but only if it's a tool we like and feel we've given 
> input into
> - we don't want to further dilute the resources we have with yet another 
> login-based website
> - we somehow tied it into the Launchpad/Github debate as Launchpad Answers is 
> one solution to the types of problems that a "forum" solves 
> 
> I think a clearer restatement of the end-goals of forums would be helpful. 
> Here are some ideas. Please offer your input as well. 
> 
> 1. Efficiency and reduce confusion: Offer one place to ask and answer 
> questions. 
> 2. Efficiency and reduce confusion: Decrease user-question-type traffic on 
> #openstack IRC.
> 3. Reciprocity: Offer a place to help others expecting help in return.
> 4. Reputation: Offer a method for proving your knowledge of OpenStack.
> 5. Efficiency and reduce confusion: Eliminate the scattering of places where 
> you can ask and answer questions now: docs.openstack.org comments, Launchpad 
> Answers, and IRC. 
> 
> Adding a forum without eliminating at least one other of these options does 
> not seem efficient without proving the gains you expect to see. We have to 
> keep monitoring all sites including Twitter for questions, yet Twitter in 
> itself does not provide a tool for a community support site. 
> 
> Since docs provide support and also an opportunity for Q&A I'm pretty vested 
> in the solution as well. I'd prefer we find a way to integrate with a site 
> that could become a community support site, not just a forum. I think that 
> distinction is at the heart of this discussion. 
> 
> Does that help? 
> Anne
> 
> 
> 
> On Thu, May 5, 2011 at 1:06 PM, Jordan Rinke <[email protected]> wrote:
> I don't see why developers are weighing in so heavily on something 
> specifically for the user community? Many of you have specifically said you 
> wouldn't visit a forum so why do you care so much about what software it 
> uses, or if it even exists?
> 
> -----Original Message-----
> From: "Chad Keck" <[email protected]>
> Sent: Thursday, May 5, 2011 12:55pm
> To: [email protected]
> Subject: Re: [Openstack] Creating a forum
> 
> What does it matter what the forum looks like? If you are implying that 
> forums are largely unpopular today because of StackOverflow you would be 
> wrong. Of course StackOverflow is popular, for some, and it works great for a 
> specific type of community.
> 
> Maybe someone should clearly articulate what problem we are trying to solve 
> here. If it's direct Q&A then a StackOverflow style site is probably better, 
> if its a place for conversation, exchange of ideas or asking indirect 
> questions I think traditional forums are better, IMHO.
> 
> -- Chad
> 
> On May 5, 2011, at 11:21 AM, Ed Leafe wrote:
> 
> > On May 4, 2011, at 10:44 PM, Chad Keck wrote:
> >
> >> How about this...
> >>
> >> www.stackertalk.com
> >>
> >> Since I'm not a developer I'd like to contribute in some form or another 
> >> :) There is a lot more refinement that needs to go into the site but I'm 
> >> happy to run this forum. If anyone would like to help moderate/administer 
> >> please let me know.
> >
> >       -1
> >
> >       This looks like every other run-of-the-mill forum circa 1999. The 
> > reason StackOverflow is so popular is largely a reaction to fora like this.
> >
> >
> > -- Ed Leafe
> >
> >
> >
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