Okay...so I at least have to ask. Where exactly does that leave the evaluation and potential use of QnA software? Will there be a qa.openstack.org?
The meeting logs for the PPB ( http://wiki.openstack.org/Governance/PPB/PPBMeetingLogs) haven't been posted yet so it isn't clear. I would be willing to host a OSQA site for evaluation purposes. One thing to keep in mind for after the evaluation process. The users for the OpenStack.org wiki and any forum/QnA software should be synced so people don't need 3 username/passwords when trying to get help. I confess it's tempting to just let this drop but there are enough people on the ML who want this warrant pursuing it. Everett On Thu, May 5, 2011 at 2:40 PM, Jordan Rinke <jor...@openstack.org> wrote: > Forums (forums.openstack.org) have just been approved by the PPB. > Delegation on working with the community to get consensus on selecting a > software for them is to Chad Keck, Myself and Stephen Spector. > > I should note that based on what I read it appears Forums AND Questions > seem to be the answer to the forums debate with a sticky on the forums > pointing to whatever the QA software is to funnel specific questions to a > questions facility but also to allow general discussion on the forums. Right > now, I personally am only focusing on the forums/discussion portion since > that was the only portion specifically voted on that I am aware of. > > If you have a suggestion for forum software please provide it and I will > get demos of every one recommended up and we can put the software to a vote > for the official forums. > > -----Original Message----- > From: "Chad Keck" <c...@chadkeck.com> > Sent: Thursday, May 5, 2011 3:59pm > To: openstack@lists.launchpad.net > Subject: Re: [Openstack] Creating a forum > > I was about to say ;) > > My unofficial forums aren't THAT ugly! > > -- Chad > > On May 5, 2011, at 2:15 PM, Anne Gentle wrote: > > > Oh and I use "ugly" in quotation marks to indicate that's completely > subjective. No judgment from me! I only believe data. :) I didn't want to > use inflammatory word choices here, sorry. > > > > On Thu, May 5, 2011 at 2:11 PM, Anne Gentle <a...@openstack.org> wrote: > > We're still so small it's very reasonable for all members of the > community to want to have some say here. Plus there's a lotta overlap in > these two groups, dev and SA. :) > > > > - we're highly interested in defending OpenStack as a brand and as such, > don't see value in "ugly" unofficial forums > > - we want to participate but only if it's a tool we like and feel we've > given input into > > - we don't want to further dilute the resources we have with yet another > login-based website > > - we somehow tied it into the Launchpad/Github debate as Launchpad > Answers is one solution to the types of problems that a "forum" solves > > > > I think a clearer restatement of the end-goals of forums would be > helpful. Here are some ideas. Please offer your input as well. > > > > 1. Efficiency and reduce confusion: Offer one place to ask and answer > questions. > > 2. Efficiency and reduce confusion: Decrease user-question-type traffic > on #openstack IRC. > > 3. Reciprocity: Offer a place to help others expecting help in return. > > 4. Reputation: Offer a method for proving your knowledge of OpenStack. > > 5. Efficiency and reduce confusion: Eliminate the scattering of places > where you can ask and answer questions now: docs.openstack.org comments, > Launchpad Answers, and IRC. > > > > Adding a forum without eliminating at least one other of these options > does not seem efficient without proving the gains you expect to see. We have > to keep monitoring all sites including Twitter for questions, yet Twitter in > itself does not provide a tool for a community support site. > > > > Since docs provide support and also an opportunity for Q&A I'm pretty > vested in the solution as well. I'd prefer we find a way to integrate with a > site that could become a community support site, not just a forum. I think > that distinction is at the heart of this discussion. > > > > Does that help? > > Anne > > > > > > > > On Thu, May 5, 2011 at 1:06 PM, Jordan Rinke <jor...@openstack.org> > wrote: > > I don't see why developers are weighing in so heavily on something > specifically for the user community? Many of you have specifically said you > wouldn't visit a forum so why do you care so much about what software it > uses, or if it even exists? > > > > -----Original Message----- > > From: "Chad Keck" <c...@chadkeck.com> > > Sent: Thursday, May 5, 2011 12:55pm > > To: openstack@lists.launchpad.net > > Subject: Re: [Openstack] Creating a forum > > > > What does it matter what the forum looks like? If you are implying that > forums are largely unpopular today because of StackOverflow you would be > wrong. Of course StackOverflow is popular, for some, and it works great for > a specific type of community. > > > > Maybe someone should clearly articulate what problem we are trying to > solve here. If it's direct Q&A then a StackOverflow style site is probably > better, if its a place for conversation, exchange of ideas or asking > indirect questions I think traditional forums are better, IMHO. > > > > -- Chad > > > > On May 5, 2011, at 11:21 AM, Ed Leafe wrote: > > > > > On May 4, 2011, at 10:44 PM, Chad Keck wrote: > > > > > >> How about this... > > >> > > >> www.stackertalk.com > > >> > > >> Since I'm not a developer I'd like to contribute in some form or > another :) There is a lot more refinement that needs to go into the site but > I'm happy to run this forum. If anyone would like to help > moderate/administer please let me know. > > > > > > -1 > > > > > > This looks like every other run-of-the-mill forum circa 1999. The > reason StackOverflow is so popular is largely a reaction to fora like this. > > > > > > > > > -- Ed Leafe > > > > > > > > > > > > Confidentiality Notice: This e-mail message (including any attached or > > > embedded documents) is intended for the exclusive and confidential use > of the > > > individual or entity to which this message is addressed, and unless > otherwise > > > expressly indicated, is confidential and privileged information of > Rackspace. > > > Any dissemination, distribution or copying of the enclosed material is > prohibited. > > > If you receive this transmission in error, please notify us immediately > by e-mail > > > at ab...@rackspace.com, and delete the original message. > > > Your cooperation is appreciated. > > > > > > > > > _______________________________________________ > > Mailing list: https://launchpad.net/~openstack > > Post to : openstack@lists.launchpad.net > > Unsubscribe : https://launchpad.net/~openstack > > More help : https://help.launchpad.net/ListHelp > > > > > > > > _______________________________________________ > > Mailing list: https://launchpad.net/~openstack > > Post to : openstack@lists.launchpad.net > > Unsubscribe : https://launchpad.net/~openstack > > More help : https://help.launchpad.net/ListHelp > > > > > > > _______________________________________________ > Mailing list: https://launchpad.net/~openstack > Post to : openstack@lists.launchpad.net > Unsubscribe : https://launchpad.net/~openstack > More help : https://help.launchpad.net/ListHelp > > > > _______________________________________________ > Mailing list: https://launchpad.net/~openstack > Post to : openstack@lists.launchpad.net > Unsubscribe : https://launchpad.net/~openstack > More help : https://help.launchpad.net/ListHelp >
_______________________________________________ Mailing list: https://launchpad.net/~openstack Post to : openstack@lists.launchpad.net Unsubscribe : https://launchpad.net/~openstack More help : https://help.launchpad.net/ListHelp