Much appreciated for all of the responses. I actually lost some sleep over this last night. Those who have support capabilities, please reach out to me offline for further coordination. Basically our company was engaged to deploy a Swift platform for a Fortune 50 client for internal and (eventual) external consumers. Deploying the cluster from scratch is presenting us with some authentication challenges we're scratching our heads to overcome. Will likely need some guidance deploying the multi-proxy multi-keystone geo-disperse PoC to use as lessons learned in the upcoming pilot.
Company HQ is in Germany so other security-related assistance might come into play. But right now we just need support availability around the PoC which needs to be functional and consistent with our design. Thanks all. Glad to see support options are out there! *Adam Lawson* AQORN, Inc. 427 North Tatnall Street Ste. 58461 Wilmington, Delaware 19801-2230 Toll-free: (888) 406-7620 On Fri, Mar 7, 2014 at 1:02 PM, Dimitri Maziuk <[email protected]>wrote: > On 03/07/2014 02:39 PM, Adam Lawson wrote: > > > I like the guys at Mirantis but it seems they prefer long-term > professional > > service engagements that are well beyond the budget of most individuals > and > > SMB's. Not a fault issue, just not the sort of engagement companies like > us > > would find useful for shorter/targeted engagements. > > I'm sure you realize that figuring out all the tentacles hiding inside > somebody's homegrown no-distribution ${software} installation is the > biggest part of the support effort; it's a significant investment of > time and resources. If it were me, I'd charge $X per year or $X+e for a > one-off engagement because in the latter case I get no R for the I. > > -- > Dimitri Maziuk > Programmer/sysadmin > BioMagResBank, UW-Madison -- http://www.bmrb.wisc.edu > > > _______________________________________________ > Mailing list: > http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack > Post to : [email protected] > Unsubscribe : > http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack > >
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