Hi Stathis,

hummm.....  

How can we make more evident or reinforce the message to our users so they 
read the release notes?

If we produce more dvds in the future, adding a message in the sleeve is one 
option. More ideas?

On Wednesday, March 27, 2013 12:18:02 PM Stathis Iosifidis wrote:
> Hi,
> 
> You're right in general.
> But there are users that just get promo live media, install it and
> expect everything to work perfect.
> If they are networkless, they either use a live media to search a
> solution (like I do) or install another distro.
> 
> I don't remember the version (maybe it was 11.4), we had some promo dvds
> left when next version was released (12.1) and we didn't have DVDs to
> give during an event. So we printed some stickers how to upgrade to next
> version (I think we pointed the wiki link).
> 
> Imagine you want to cook something. Sometimes, you cook without a recipe
> and burn the food. What do you do next? Read carefully the recipe and
> the start cooking again with success.
> 
> The initial point of my mail was to have the recipe on PromoDVD.
> Users that download live media from our website, I guess, they already
> read release notes or solutions to possible problems.
> Maybe we (during events) must focus on educate users to read release
> notes first.
> 
> That's my point of view. I'm might be wrong though.
> Take care,
> Stathis
> 
> Στις 27/03/2013 11:46 πμ, ο/η Agustin Benito Bethencourt έγραψε:
> > Hi,
> > 
> > if you Google for "openSUSE 12.3 network manager problem" or several
> > different combinations, they will point you to the release notes. We just
> > included in the portal also a link to the Release notes.
> > 
> > We need to educate users to read the release notes before installing the
> > distribution. We can do a better job there eventhough we will never
> > succeed
> > copletely.
> > 
> > If you have suggestion in this direction, we can include them in the next
> > Release process.
> > 
> > On Sunday, March 24, 2013 03:17:04 PM Stathis Iosifidis wrote:
> >> Hello,
> >> 
> >> I installed openSUSE from DVD and livedvd and I faced the network issue.
> >> Do you think that there should be printed on the promodvd cover the
> >> solution? Or a sticker on it with the solution?
> >> If someone likes it and install it, he/she won't have Internet and
> >> he/she won't have a clue how to solve the problem.
> >> 
> >> Stathis
-- 
Agustin Benito Bethencourt
openSUSE Team Lead at SUSE
[email protected]

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