Hello!

Please perform the following experiment:

Take somebody you know and never has been to www.opensuse.org before. Tell him 
to find help/support on that site. Stop the time until the user finds the 
links to help/support. My guess: it takes ages to even get to the page where 
one could find it because the frontpage does not even mention support/help 
and wiki is not a synonym for those words. 

Take the same person and stop the time until he finds help/support on 
www.ubuntu.com. 

Compare both sites' performance. 

Tell that person that one has to click on wiki, stop the time until the person 
finds help/support on the following page. My guess: it takes ages because 
help is only mentioned once and as a tiny, tiny link and that link does not 
even link to helo/support but to download-help. 

Sorry to be that sarcastic, but one could think that opensuse.org maintainers 
do not expect a lot of users to come to this site looking for help.

My suggestion, put a big fat icon on the frontpage and the following that 
displays a question-mark and a link below it that states: help/support.

In fact help on opensuse.org is artificially split into communicate and 
documentation both not being as straight forward as a simple big icon and the 
two words/help/support.

Sven
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