On Wednesday 25 January 2006 13:07, Johannes Kastl wrote:
> On 01/25/2006 04:35 PM houghi wrote:
> > I see on Usenet people asking for enhancements or sugesting things. When
> > I tell them to either post a bugreport or subscribe to the mailinglist,
> > the people find this to cumbersome to do.
> >
> > When you have a forum, the people will contribute easier. It would be
> > nice to have less tech-savy people say what they think.
>
> I think this is not solved by a web forum. If you tell them to use
> bugzilla on Usenet or in a forum doesnt matter. They wont know what to do.
>
> Unless you post your bugreports not on bugzilla but in the forum. But
> I guess thats not what you wanted.
>
> OJ

I think what he means is, if the error can be duplicated by someone who is 
familiar with bugzilla/is on the mailing list, they can make the bug 
report/post to the list.

The average use is very familiar with forums, and feels comfortable there.  
Not to mention they tend to believe they will get a quicker answer that way - 
so more bugs/other issues end up on forums.

Joseph M. Gaffney
aka CuCullin

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