On Sun, 2007-09-02 at 08:54 -0400, Felix Miata wrote:
> On 2007/09/02 07:51 (GMT-0400) Eberhard Roloff apparently typed:
> 
> > BandiPat wrote:
> 
> >> You take your chances with anything ASUS teaming it up with Linux.  
> >> There are better choices.
> 
> > if you don not mind, could you kindly name them?
> 
> The real point is that ASUS support staff is openly hostile to Linux users
> who require and attempt to get support (e.g., RMA for defective product) from
> ASUS. So, the choices are all others until such time as it gets documented
> which if any of the others take a similar attitude to ASUS.
> http://www.mozillaquest.com/Linux04/Asus_Sucks_Story-01.html
> 
> My most recent success with motherboard tech support was with Biostar. I
> purchased a several years old M7NCD
> http://www.biostar-usa.com/mbdetails.asp?model=m7ncd new in box from an
> online vendor last fall. 7 months later it died as a consequence of a power
> supply failure. I emailed tech support. They emailed me an RMA authorization
> back. No stupid questions about what OS was installed. Board was replaced
> with new in box complete with manual and accessories M7NCD Ultra
> http://www.biostar-usa.com/mbdetails.asp?model=M7NCD%20ULTRA . This system
> using this board has about 8 operating systems installed, including 10.2 and
> 10.3Beta2.


I've never heard of someone being asked what OS/Software they were
running when returning faulty hardware, if I had a faulty mobo I'd
return it to the vendor not the manufacturer so can't see ever having to
speak to Asus or anyone else. A fault would cause problems regardless of
OS.

The Biostar board you link to is about a million miles away from the
Asus one I was enquiring about (Biostar only make budget boards anyway),
the only alternative I've found offering a simler specification is
Abit's IP35 Pro board. But in my experience Abit boards are prone to
dying. Quite like SuperMicro but they don't offer a similar product.

Agreed that BIOS updating under Linux is still a complete PITA as
there's too much reliance on Windows, MSDOS or floppy disks!

Matthew





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